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March 2024 by Sue D.
Such shady business practices and its asians taking advantage of other asians. They lure you in with promotions and when things go wrong and you want a refund or something, they don't go by the receipts they printed out for you. My mom bought two cases and wanted to return two cases but they wouldn't give back the full amount saying that she read it wrong when clearly the receipt broke down the individual costs. This place should just shut down, shady business practices and people taking advantage of the elderly, avoid!!
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December 2023 by yiyan wang
Why is there no one in the store
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October 2023 by Jamie Li
I don’t know why the staff here are so unprofessional. We just want to unlock the phone. My husband came to the store twice today. The staff said that the account cannot be unlocked if the account is not here. If you want to unlock it, you will need to earn it back. It will cost you $65. Have you collected the money? It solved the problem. My husband came here again for the second time. The employee refunded $65 and asked us to call customer service. I called customer service. The customer service said that I need to come back here again to change my account password before I can unlock it. I said I went to the store to talk about the account. We couldn't do it here. We had to call customer service. Customer service has more rights than the store. We asked our daughter to call customer service again. The customer service said she had to go to the store to get a new password. Only then could they access our account and help us unlock it. , my daughter said that our account had been transferred, the store said it couldn't be done, and the customer service said that the account was no longer there and it was difficult to reset the password, otherwise it would be impossible to access the account.
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February 2023 by Edward C
Kitty and the other salesperson were very knowledgeable, kind and helpful to customers.
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November 2022 by Pwint Thit Naing
Can’t speak English at all. Explain nothing and even don’t know what they’re doing. The worst service.
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May 2022 by Stephanie Zhao
Everything is perfect. Good customer service,they offer me a best deal! Recommend
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May 2022 by Chin Chuan Su
The sales were professional, very friendly, and quickly helped me with my questions.
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May 2022 by Chinchuan Su
The sales are very professional and help me with the problem very quickly.
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April 2022 by Yu Yanli
The staff are very nice, the service is good and they are very patient.
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April 2022 by Kitty Yu
The service is very good and professional. Very nice.
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April 2022 by Jihui W.
Its not easy to find store when turn into the plaza! But u will not get disappointed. Good service,professional sales,patient explain!5 star recommendations!
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April 2022 by Nancy H.
I walked in intended to switch my cell service. The gal quoted me one price, and one price only, which is $90 for two lines with unlimited data. Little did she know, I checked the price online before I go, there are at least 4 other different plans. She didn't know I speak Mandarin so judging from the small talk between employees, I gathered that the company wanted her to quote only one price. This way of doing business is dishonest and sketchy. She should have laid out all the plans and let the customer choose, like any honest business would do!
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March 2022 by Irene K.
The representatives were very helpful in getting us the best phone plan and rates. They helped us switch over phone lines from two other providers and made it easy for us. I'm very satisfied with all the benefits from Cricket these past few years. I checked other providers including T Mobile and Verizon, but nowhere else provides simple, flat monthly costs (no taxes and fees) that are affordable yet providing good network service.
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October 2021 by Wes
Very nice and professional service. Wonderful experience right here. Thanks Hao helped me a lot of things.
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September 2021 by Helen liu
Professional and patient service. Hao is really nice and helpful. Thank you so much!
