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June 2024 by Shravan P
Came in 3 min before closing (yes, they were still open unlike what many others reviewers said) and they welcomed me with a smile. I needed quarters and they helped me with it. There was no wait time, the staff was quick to help. I was out before closing time. Great service as expected from Chase.
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June 2024 by Harshal Patil
This branch is worst. I went there for my auto loan closer. They are always on break and I was waiting from 20mins and not even a single person was responding.
Worst branch to visit. The management should consider customer service seriously.
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June 2024 by Shahid Bandarkar
I went to this bank today at 4:53 and they had already closed doors while the closing time in 5:00 PM. I had left work early to reach there in time and I did reach on time but they had made up their mind to close early.
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May 2024 by Chaney Diaz
Asian manager sitting in the booth is incompetent. I’m asking to withdraw $10k from my own account at the bank and I was refused by him claiming it’s large amount and I’m an out of state customer. In what world is a customer not entitled to their own funds at a bank for withdrawal?! He can’t process basic information and can’t help customers, only wasting your time. Incompetent to work here. Should be fired.
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May 2024 by j sharma
The banker Patricia was very helpful and the Teller Niquia was helpful too they went over the situation and helped me. Thanks for the wonderful service and extra help you gave me hope you get to trained more people like yourselves. Thanks ?
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February 2024 by Jessica H.
Had the most wonderful customer service of my life, staff is friendly but I had the pleasure to meet Patricia she was professional, respectful, and honesty the sweetest person ever!! she handled my situation in a timely matter, I was in and out with a huge smile on my face! Thank you!. The chase on Christy st is closer but I will be coming to this branch from here on out because of her!
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October 2023 by Sofia Church
Today, Technically Closed for all day, but still mark open. Waste my time to be there
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September 2023 by Ti Andy
The staff are all talking. I'm not being served
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September 2023 by mnbvcxz zxcvbnm
No services
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August 2023 by N M.
So glad this place exists. Come here even if you have use another bank like me. Fast and extremely nice service. Thinking about opening a new checking account here in the future.
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August 2023 by Ping Yu
Did not know the procedure to do rep payee , gave me the wrong information and did not follow up. I called other branch to find out and I had to resubmit my application to start again
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March 2023 by Daniel Romero
Very helpful and knowledgeable staff. Parking lot is a little tight with traffic and one of the ATMs had no money or couldn't accept checks. Hopefully that gets fixed soon.
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October 2022 by Zoe Z
Anything the teller cannot do, will require an appointment with the banker next week, even if it’s a few questions. Even when I saw banker was there and just went into the break room.
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October 2022 by Yuan Z
Anything the teller cannot do, will require an appointment with the banker next week, even if it’s a few questions. Even when I saw banker was there and just went into the break room.
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September 2022 by Daniel Y
Where to begin? Have an unresolved issue over escrow for over 1 year. Provided all the documentations. Put on hold for countless hours on the phone. Nothing's resolved. Phone # is useless, a web of confusion, waiting, and nothingness. Scheduled a time to meet with a local banker at a branch, it ends up double booking the banker - another waste of time. Too bad I didn't have a choice with my mortgage, as Chase bought it from another company ... but the lesson here is I will NEVER EVER bank with Chase. Poor customer service. Poor phone service. Doesn't care about the customer. Just stay away. There are plenty other banks you can bank with.
