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September 2023 by alex perry
degenerate management. racist establishment. 2200USD monthly to basically live in a shack. Rodent, pest, insect infested, homeless infected. dirty grounds. dirty pool. barely potable water. I see homeless people bathing in the pool pretty much daily. Also noticed homeless people camping out in the parking lot.. oh yeah the appliances that are in the apartment are basically fisher price brand dont expect much from this place. when you call the 'front office' they connect you to a robot because, you, as a resident are just a burden and a money printer, nothing else. management too busy counting your money to answer your calls. dont get scammed avoid essex
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September 2023 by Alexander Perry
The slums. If you enjoy low living standards and zero customer service this is the place for you. I wouldn’t recommend my worse enemy to live here. It’s the cheapest apartment in town for a reason. They should change the name from Briarwood to ‘The Slums’-AP
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August 2023 by Mahima t.
There is no safety and security in this apartment complex because it's not gated . Anyone can enter anytime, and homeless people can be seen around. My car got broken by someone - smashed my rear window to try to steal when there was nothing. Apartment doesn't take responsibility or give compensation even though I am paying high rent. This year again society increases my rent. They do not focus towards safety but are quickly ready to tow your car if they see without tag. My sons friend had to get at 400 dollars when his car got tied and he just parked it to drop off my son. I am requesting to change my parking area since it is at the end of society bushy and dark place they are not ready to change. What if someone again damage my car. It's pathetic. Only good that about these apartments are the maintenance work and workers.
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July 2023 by Jot B.
I love this place my daughter also love everything is good one year I leave here I like it
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May 2023 by Aditya P
My experience with Deepa and Nancy was worse to describe the least. we just landed in US without knowing anything and fell prey to this apratment. They too 300 dollars as amount to block and just 1 day before moving they are not receving my calls. I even wen to office and Nancy didnt open the door. I cancelled my deal and they didnt refund amount 24hrs window. what the h*ll? I was a shock to me as a new comer to US. They are the worst people. I wish they get what they deserve. This happened in march 2022. I know i wrote late .
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March 2023 by quincy m.
I took a tour here and the agent who helped me was as helpful as one could ask. I needed to view a couple units and they were able to schedule me in immediately. Thank you Robin!!!
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December 2022 by Vigneshwarrao pulayila
If i would have chance to give 0 star i would do that .i have been living there for 3.5 year it was my move out date .nobody informed me were to leave the apartment key as moveout .then i left my apartment keys right at entrance if they did not find the aparment keys for 4 days .and now trying scam me by taking extra 4 days rent even i wasnt leaving in that aparment .how fair is that .especially( DEEPA MANAGER ) i spoke with her deepa manager at essex she was so rude yelling at me trying to say she will charge for extra 4 days .she dont even know how to talk with tenants properly and give customer servies.ESSEX PEOPLE DONT CARE FOR Service all they care is for $$ .next time aware dont get into this aparment .i might seek for justice through court in this regards .Folks stay away from this apartment no proper maintanece .no proper response in anything.
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December 2022 by Deibex Gameplay
Briarwood is a perfect place to live and is very clean. The area is well kept and very peaceful. Edward Orozco has helped with all request or question that I had and took care of an issues fast. I recommend briarwood to anyone with children as it is a very safe place to live.
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October 2022 by Gustavo M.
Apartments a very quite and clean nice neighborhood to live in .Gerardo and Jose very helpful staff at briarwood.
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December 2021 by Shailesh Malgunde
Not secure place to live. I got really bad experience. The Maintenance person entered inside home without permission and prior notice. These guys are so rude with residents. Very bad experience ever.Edit Aug 19 2021 - : Got below reply for Briarwood Manager that they informed me prior to enter in my unit. This is completely incorrect statement. Briarwood never informed me on phone/email/notice before enter in to my home. Requesting to briarwood to show proof of such notice.
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December 2021 by m s
This is the worst property in the fremont area, don't waste your money here. There are wild cats all over the property jumping on cars and damaging them and property is in very bad shape. The people in the leasing office don't do anything and on top of this they will make up false charges when you move out.Update - Don't trust the automated responses from the community manager, when I called them they would not listen to me and hang up, never reply to my email. This community is owned by a large corporation (Essex) and they just pay people to write these messages.
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December 2021 by Russel Dickerson
Horrible current management, rude and reckless.. Apartments are horrible sound proofed.. you can cleary hear your upstair family bedroom discussions... weed smoke comes to the connected buildings through vents.. outsiders and homeless comes to this property as it is open and do what ever they wish to... you don't feel any safe here.. no minimum respect for tenants... center of nuisance...
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December 2021 by Mohamed Sameer
We all want a peaceful environment to live. Briarwood Apartments is not a good choice to live in. There is lots of stealings going on around this apartment. The security sevice is really poor. Last night, someone stole 4 wheels and tiers of my car. Still not even one action has taken by the apartment management. Make a smart choice to live in.
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December 2021 by Bashi Kashyap
This place was good with a very good property manager Amanda and maintainance guys. The current manager Nancy and Deepa is very rude to the tenants. We have several issues in the past few years , The management gave house rental for refugees with out proper background checks, People from outside get the trash dump in this apartments and we are paying heafty amounts every month. Even after brining up this concern they didn't respond or put a sign board or even a dummy camera. Now the theifs are coming in as and when they wish. They stole my car tires , When contacted insurance and I need to pay $1000 out of my pocket. When I talk to Nancy about the security concerns she rudely replied "People who complain must move out" Including me. When we talk about the theft , the management saying the security was here last night for three times. Posting my car tires theft pictures as the proof. These people manage two properties and they never respond. No one showup even after having this incident and replied over phone.
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December 2021 by Manjunatha Rao
Theft around ....Briarwood Apartments is no more a choice for peaceful living. Yesterday Thieves came into apartment took away Rim and Tyres of 3 Cars , Apartment security services are not doing a great Job. Leasing office does not have plans in place for this situation. They are not ready to fix cameras , gates , creating heavenly terrain for thieves to make easy dollars.Do not come here , find any other place for your living
