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November 2023 by Arlo Jr.
Ms. Kim is fantastic. She made sure my glasses fit perfectly. Professional and kind. Thank you!
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October 2023 by Mohammad Pervaiz Nazari
*update went to another branch no questions asked processed headache free.Don't waste your time at this branch, I had placed an order at a different branch came to make swap because they don't fit right. They first said we can't do it go back yo where you bought it. When I asked to speak with manager the manager kept insisting adjustments. Then she said it's been like 32 days not from when I picked it up but from when I ordered she was just looking for way out. I think it affects the store or her somehow not right to sacrifice customers over personal gain.
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October 2023 by Ivan Rodriguez
This review is solely based on the products they sell. Most Frames are very very cheap buy at ur own risk. Got two pairs of the under 120 frames and they broke within 3 months
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September 2023 by Lisa
The best experience with America’s Best Contacts & Eyeglasses, from the beginning of my exam to when I pick my frame and lenses.The staff was great. The manager Kim, was attentive and made sure my glasses was a good fit on my face, but also comfortable. Lily & Sebastian help me choose a great pair of glasses, you can tell the experience they have by helping me pick a great pair frame and lenses, not only are they light on my face , but also feels comfortable, and they look great . I feel very confident with the choice of glasses I received.Thank you for the wonderful service, and lovely experience.
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August 2023 by Juan Xu
My glasses frame ( bought it somewhere else)was broke. Kim did a perfect job repairing it. Everybody there is friendly. Definitely will go there when it’s time to get my next pair of glasses.
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July 2023 by John Moran
Kim and her team are EXCELLENT! I can’t thank them enough for being professionals . Very good customer service and they are all so happy to help the customer. Highly recommended. Thanks ?? to Kim and her team
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July 2023 by Phil Ng
I brought my sunglasses here to have it repaired. The lady Kim fixed and adjusted both pairs of my glasses for me. She made them perfect fit.
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June 2023 by Erin chen
Kim is so nice and very professional! She adjusted my grass without any fee. Amazing service!
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June 2023 by Tonee P.
Saw the commercial on TV several times and thought I'd check it out for a pair of needed glasses for myself. Met Jaime and was the most knowledgeable, professional, and gives superior customer service that every customer should be given. I've observed his customer service w/ other clients and is very consistent as well. I highly recommended him to everyone that I know and will definitely be a returning customer. Thanks again Jaime for all your help.
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June 2023 by Erich Winkler
Awesome experience! Everyone that I interacted with was polite, professional and helpful. The team was very efficient. No hidden fees or costs. The promotion that I saw on TV and read on-line is exactly as advertised. Highly recommend!!
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June 2023 by Vishal Patel
Very good experience on my first visit.Eye power check was very thorough. Doctor is very patient, listens to your issues, suggest remedy.Staff is also very courteous and helpful.
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May 2023 by Annie T.P
Special Thanks to Kim for your kindness, passion, and very detailed in adjusting and fixing my old glassess with her extraordinary effort to make sure both pairs are fit properly in front and behind of my ears. You had did an excellent job, makes me feel my glasses like new ones…Big Thank You to Lian for your kindness and high responsible to your job and to my husband broke frame. You’re great employee thumbs up!Thank you very much to Jaime, Dr Kat and all staff at America’s Best Pacific Common for your kindness and helpfulness.Overall are great services and great prices which we are able to get two pairs of new progressive glasses with cost less than a thousand with insurance. Unfortunately do not have much variety of brands of frames to select and no choice for high quality lenses…As customers we are always looking for high quality frames and high technology lenses to wear it will makes us feel goods along day… ?
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May 2023 by Irene Cheng
Kim is awesome for customer service ! Dr. Tai did a great job for eye exam and is very patient in explaining what I need for reading and driving glasses. I had a five star experience here!
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April 2023 by Tre Madere
Overall, great service. I came in to order a set a contact lenses, and I left with a smile on my face thanks to the excellent customer service here. While my order was being taken care of, Sebastian and Kim noticed my glasses were crooked and voluntarily fixed them free of charge. They were also able get my contacts to me faster than I expected as well, and I appreciate that.
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April 2023 by Chris Thomas
WOW, What a tremendous experience and a phenomenal team at Americas Best..!!! Kim, the manager, is so receptive and a great listener to all questions and concerns of the client. Lian, the optician, is so thoughtful and helpful with the figuring out what glasses look best as well as any adjustments required on the spot. Dr. Tai, the OD, is maybe the BEST Optometrist I have ever been to. And I have been wearing glasses for over 50 years..! She is so patient, never rushing , and a great teacher to explain all of your issues with and answer any questions you might have. Our time at America's Best was a true joy and we look forward to visiting at a minimum of once a year for optimal eye care for me and the family.!
