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July 2024 by Dabbzee
Avoid this store. Ordered an online pickup on 6/14 to pick up the next day on 6/15 at 10am. By 6/15 at 10:45am (almost an hour after pickup time made the day before) the order was still not ready and my family had plans so had to cancel the order, but had trouble even getting the order cancelled because the employee lied about their name when calling to ask the manager why our order isn’t ready an hour late. The manager (Sal, I think?) was incredibly rude about their lying employee but still ensured our order was cancelled and not to worry because we shouldn’t get charged an order that was never gotten. Well it turns out we WERE charged even though we never received any items or even told the store we were on the way to pick them up. On 6/19 an employee calls my phone to tell me we must have forgotten part of our order because it was still there in the store bagged up. This made me pretty mad because for almost a week we didn’t have any progress made on an order that we never even picked up. Then on 6/28 we called because there was still no refund. The lady on the phone Michelle was incredibly rude and unhelpful and ensured “she was the department manager” and that our refund will go through. It’s now 7/5 and there is still no refund on items I never recieved. This was like over 100$ of an order Safeway has now basically stolen from me. Guess I gotta go through my bank to get my money back and go to the county to report their stealing store
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July 2024 by Dyan Nelms
Need more cashiers! Lines are way too long!
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July 2024 by Zuli Meza
Website is a lie. Not once but twice where they closed 3-4 hrs before closing when i went, which is 2am according to the website.
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July 2024 by mitch wada
The watsonville Safeway is a newer huge store.
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July 2024 by Michael Rms
Susan Margret Joann 1# Thank you and I appreciate for your blessed gifts sincerely Holy Spirit .I'm name Father Jah!and Son JESUCRISTO!24elders.thamksgiving.i love all my children in GOD and Union In Christ Brothers and Sisters.gracias all.
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June 2024 by Cpt Nomad
Hours state “open until 2am”. Not true
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June 2024 by Anthony Mace
Not Open till 2:00 a.m. The website and signs on the store says open till 2:00 a.m.
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June 2024 by Schell Hughes
Only shop there appear in the Safeway club if not too expensive
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June 2024 by Justin Howard
Has all the basics, and it is hit and miss on checkout wait times, but overall it's good
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June 2024 by ANTONIO HERNANDEZ
Very good service indeed
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March 2024 by Jimi Doss
2/8/24 4:15 PM. Drive and go service. . .
The employee (a young girl) for Drive And Go was amazing. She may very well be your very best employee. I was certainly impressed. I didn't get her name unfortunately, perhaps you can look her up thru stores work schedule with the date and time I listed above. Professional friendly and knowledgable. Just letting you know. Good job Safeway.
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March 2024 by Jen C
They seem to have almost everything you might need.
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March 2024 by favi rodriguez
I was waiting in the bakery for 30 minutes. Just to pick up a quarter sheet cake I asked the deli Associate to call someone to help me in the bakery. The associate was inside the bakery he didn't even bother to come out.
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March 2024 by Crystal Davenport
Today I went in and purchased my items at self checkout and walked out to my car. An employee was on the phone to pd and told them my license plate number and the color of my car. I was putting my purchase items in my car. My kids were in my car as well. As I went to put the cart away I asked another employee if there was a problem they had told me they thought I was stealing. Then got asked if I had my receipt I said I threw it out. I went and got it out of the garbage myself and gave it to them . They didn't check my bags. ( Big mistake on there part.) Anyway, so I basically said forget it and tried leaving. As I was leaving the cops showed up. I had my Daughters in the car they got scared. So I told the officer what was going on. He had went in the store. Then came back out. I had asked him if I can have the receipt I want to take my items back he said I could not have it back. I think I should have been told at the beginning what was going on. I will never go back to this store. Just so disrespectful to a person who was on the right. U should be a shamed of accusing someone of shoplifting that did not.
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January 2024 by Monstar 831
Clean place to grocery shop, good as always
