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December 2021 by Vanessa Mendoza
Can't deposit at this atm
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May 2019 by Anthony P.
Small little bank inside of Albertsons. Great place to come and skip the long lines at other US Bank Locations. I'm upset they are closing this branch and Nam is the beat Universal Banker there. He set up my accounts a couple months back. He is always so nice and friendly, I hope he gets to be in a US Bank Locstion near by so I don't have to find another banker.
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May 2019 by Ryne G.
This was always my favorite US Bank Location to come to. Nam one of the Bank Account Specialists set me up with all my accounts from personal to business. Everyone there is really nice and helpful. Nam Howell makes my Banking easy and enjoyable experience everytime I visit! It is a shame they are closing the location.
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March 2019 by Tran H.
NAM was the representative that called me to follow up on a credit card application and submission. From the beginning he has always been so informative and resorceful. I work long hours so I'm not trying to come home and sit there to figure out terms and conditions and how I can apply for a credit card. Nam helped me with applying and providing info on all questions. And now 2 weeks later because every I missed his first call after a week. Called again to follow up and ask if I received everything okay. Very attentive and proficient. A++++ for customer service! In addition to my review , STEVEN is also very pleasant
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January 2019 by Son N.
Steve a cool dude. Helped me open a new account with no issues. One of the most pleasant banking experiences I had in a while. I was in and out quick. Didn't waste no time. I appreciate that.
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November 2018 by Mike T.
I come to the bank to deal with people and to manage my account that's why stand in the long lines When you get to the front they tell you to go deal with the computer I don't know how people operate their business through dealing with a computer
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October 2018 by Patrick N.
Hi Everyone, recently went here for some of my banking needs and all I can say is the worker there Nam , was one of the nicest and most courteous and knowledgeable banker I have ever met ! He was the only worker who was there , ( think some workers may have went home early or something) but he was fast , efficient, and courteous. Everyone else there seemed to like him too ! I will definitely visit this branch inside the store again. Ithink its better than the stand alone branches ! Anyways, thanks to the manager Thomas for Having such a great staff member.
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September 2018 by Vanessa M.
I had the worst experience dealing with Rosie today. It was so hard for her to understand that I wasn't upset with the situation but more upset with the way that she spoke to me. She is a very arrogant person, with uncanny ability to talk down to people. As a customer it is very upsetting to be spoken to like child by her. I really hope that she learns how to deal with the people better considering she works the public on a daily basis. This is such a great location, the staff there has always been wonderful, and up until today I never thought I would have anything bad to say about them, however Rosie has now made that possible. If I could give negative stars, based on her service, I would.
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September 2018 by Carlos F.
I would recommend you not to take your money or Business to this bank In general ! They hold Your money for 7 days each time you deposit money for 30 days!! Takes 7-10 days for You getting your actual card! I regret leaving chase worst bank in general don't recommend it . False promises!
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August 2018 by Wendy W.
I recently opened a new checking account with US Bank inside of the Albertsons in Fountain Valley. Jim Meisner help me open my account. Jim is so friendly and knowledgeable, he made opening up my new account a breeze! I was dreading opening a new account at a new bank and transferring all my information from my old credit union (who wants to do all that?) but Jim made it easy. I love the hours this location offers and everyone who works there has been excellent so far. I'm very happy with US Bank and should have opened up the account sooner. TIP: They are offerring summer bonuses for new customers. I qualified for a $200 summer bonus!! Woohoo!!
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September 2017 by Noemee A.
Disappointed to learn the manager Cedric is gone. He was great and only reason I still banked with US Bank.
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July 2017 by David Le
Great customer service
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June 2017 by Courtney H.
CEDRIC!!!!!! I came in very angry because my debit card wasn't working. Went to another branch and found out that they had cancelled my card without letting me know. This other branch gave me a temporary card and we activated it. I left to go get groceries and my temporary card didn't work either. I was about to rip somebody's head off. Cedric was very attentive and helpful, even calling the branch that I opened my account at to see what the problem was. He did more research than the other branch and got the problem solved all within about 5-7 minutes. Definitely knew how to defuse the situation.
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April 2015 by Nichole C.
Located in a quality grocery store, clean - friendly... There's an excellent vibe here with the new manager, it's great. Everyone is so cheerful and efficient every time I visit. Will definitely be back and am planning on getting my home loan done here!
