-
December 2023 by Adonis G.
No one should Never Buy Parts from OutCast Garage BAD Buiness been waiting on part since March and still Dont have my part or my Money back. you try and contact them through Email No answer and they don't have a telephone number i don't recommend anyone to buy parts from them ever. Order Status 03/07/2023-Billing information and shipping address verified 03/07/2023 - We have sent in your order to our distributor, we are now pending a ship out lead time from them. We will update you again when they have informed us with your ship out lead time 03/07/2023 - Your current ship lead time from our distributor will be 3-5 business days. We will continue to keep you updated.
-
November 2023 by Google user
(Order #21192) ordered a front bumper for my g35 sedan on October 10, it’s November 8 and no updates or emails within that time I’ve sent 5 emails I’ve called no answer poor customer service I’m just trying to figure out what’s happening I just received my notice for my first payment how am I supposed to pay for something I never got
-
November 2023 by Dennis M.
poor customer service, no way to contact and have not replied to my emails. poor customer service, no way to contact and have not replied to my emails. poor customer service, no way to contact and have not replied to my emails.
-
October 2023 by Christian S.
It has been almost two years since my initial order, for the first 12 months I followed up each month with a new inquiry about my 420$ sequential led turn signal and sport bezel kit I added onto my qs bumper. I was going to sell the car but couldn't because I couldn't not complete the body kit with the missing parts. I was offered a refund and when I asked for it they stopped replying. I now cannot seem to find a way to ask them again through their website. A lot of people I know that own g37's like me are missing the same parts STILL to this day. Please do not do business with them, they do not care about your build at all and will leave you high and dry for years!
-
September 2023 by Gabriel Ruiz
Order #21156 it’s been since July 8th and haven’t received a order, they don’t answer their emails or don’t have a phone number and haven’t heard anything from them about the order, I will be refunding if no further response !!!
-
August 2023 by Cameron Lammersen
(order #21157) ordered carbon fiber fenders for my g35 coupe on july 9th, its august 7th and no updates or emails back. I've sent 4 emails messaged on Instagram and facebook and still no response. I tried calling the store and it tells me to schedule a call on their website but when i go to the site to set up a time to get a call it says page not found. Very disappointed due to the poor customer service. I asked for a refund and no response. Will be disputing this order if i dont get any updates within this week. DO NOT EVER BUY ANYTHING FROM THIS WEBSITE ITS A SCAM!!!!!!!!!!!!!
-
July 2023 by Cubicle_Productions
(Order #21163) Im not one to post a review in fact I never did before but I have gotten no email/response from you guys. I ordered a tomei exhaust for my g37 coupe with the extension pipe, I paid full price for it and have not heard back since. It even says in your terms and conditions that it will take a few days to process and fulfill the order, I ordered it the 19th of July and the 26th will be exactly one week. I would like to hear something back from you guys ,thank you!
-
July 2023 by Kevin Bentley
Buyer beware. Order placed and paid in full with no delivery after 5 weeks. Emailed multiple times, never a response. Use caution!
-
July 2023 by Jerbruhh
I ordered motordyne art pipes but I couldn’t wait they said they are backsordered… I asked for a refund they put me on a longer waiting list smh it’s been over 1 year and 6 months and still haven’t received my refund of $818.. I emailed 50 times still no response what’s going on how can I get my money back or get a lawsuit?
-
July 2023 by Pedro Gabriel Alvarado
Unfulfilled order since '6.14.21, disputing due to no updates, no replies to emails, no return on phone calls, I expected a quick and easy shipment as I do not live very far at all from this address, I am not one to post bad reviews because if it's a bad experience, they do not deserve a review, however, with this business, I highly suggest you look elsewhere and find a much more reputable business for your auto performance part needs. Please take heed and in care. A huge disappointment, on every avenue.
-
June 2023 by WiCCED CALi
I order splitters in 2021 still haven’t received nothing I just want my money back they’re last respond was on November 2022 on the cancellation still no update don’t do businesses with this company nothing but scammers and crooks don’t waste you time
-
May 2023 by Alex Chavez
I ordered a bumper worth almost $1,000 about 2 months ago. You would assume something worth that much would be prioritized especially on the customer support end but ZERO updates. I sent about 3 emails and NO RESPONSES. Will be attempting a few more times but definitely my last time ordering from here. Very unprofessional.
-
April 2023 by charles kaufman
Ordered an exhaust kit may 2021. We are now in 2023 and my order is still partially fulfilled. I requested a refund for the rest of my order and havnt heard back ever since. Order 17590
-
December 2022 by Rudy Rangel
It been over 3 months since I cancelled my order from these guys and I still haven’t received a refund at all! All they tell you that everything is back ordered for refunds. This is insane DINT BUY FROM HERE !
-
December 2022 by Cherie O.
Never received my part. It's been almost one year. Everything I ask about the order,, I'm told another 3-4 months out. Checked the part suppliers page and it's still in operation therefore outcast should be able to receive stock and fulfill it. I think prices have inflated by now and they're not able to give us our order for what we paid at that time. Bunch of lying thieves. YOU SHOULDNT SELL WHAT YOU DONT HAVE!!!
