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March 2024 by B J.
I love this credit union and I love the employees. Daniel is so helpful, nice and courteous . I drive out of my way to come to this credit union. He deserves a raise to keep getting those stylish haircuts.
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February 2024 by Randy V.
I wish I had found this credit union years ago. I've had a joint account with my wife for years at financial partnersand every experience with them has been a nightmare. OCCU has everything I need, including accounts for my son, credit counseling, and no predatory fees. Setting up my account was quick and easy, I feel comfortable having my wife and son open accounts here. I look forward to banking here for years to come.
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February 2024 by Lauren C.
The Orange County Credit Union is the perfect credit union for first-time account holders. Misa at the Orange County Credit Union was extremely helpful and receptive, easing my anxiety about opening my account. I had a very pleasant experience opening my checking/savings account and would recommend this credit Union to all of my friends and family. She answered all of the questions that I had and made the process very easy to understand.
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February 2024 by Evella R.
I have already wanted to move banks and today with the help of Jennifer Moreno, she was willing to help me switch over quick and easy, she was so sweet and helpful and made sure I was satisfied before leaving.
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December 2023 by Harry T.
Service here is great. Nice staff. Very friendly and ready to help with your needs. Daniel, Isaac Alfredo is excellent!!
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December 2023 by Walter G.
I've been going to them for a long time. OCCU is very easy to work with. I've financed all my vehicles there and they gave me a fair quote every time. Their staff alway treats you with the outmost care. They have opened several locations which makes it easier to bank with them. Highly recommend them and will continue doing business with them.
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December 2023 by Katelyn H.
Jennifer was so kind, helpful and empathetic when assisting me after my wallet had been stolen. Great service and very efficient. Thank you!
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November 2023 by Iris V.
I wrote this a long time ago and thought about it now- I'm still banking with them. They have not only updated their customer service call center after hours but have helped me in dire financial times. I'm so thankful to have stuck with them and thankful they stuck with me. This isn't just a bank it's a family- cheesy but true af lol
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November 2023 by R L.
As a credit union member, I went into the Adams Avenue office in Huntington Beach to see about the possibility of a new car loan. My main contact person was ALFREDO. I was also helped at one point by JENNIFER. ALFREDO was the first contact and he explained how a loan would work, the approximate interest rate, and the extra benefits of GAP Plus coverage ifthe new the car was totaled in an accident. He also explained the Extended Warranty coverage, both offered at a very low price. He explained in great detail how arranging the loan would work with the car dealership. I came in with a few questions later and was helped by JENNIFER. Her explanations were concise and very helpful. Between the two of them, I got a very favorable car loan, paid off the dealership, and got my new car. The credit union's rates both on the loan and on the extra coverages were much cheaper than that offered by the dealership. And the process was quick and easy. What great service!!
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November 2023 by Laura S.
I went in to open a checking and savings account. Jennifer was very helpful and super sweet.
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November 2023 by Alexis Baires
It was great walked in was welcomed but the workers and I sat down waited and the worker Alfredo walked over and helped me out. He is amazing really nice and helped me to underStand everything I needed and it was quick easy and just over all made me feel great wanna give a big thank you to Alfredo!!!
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November 2023 by William Gothard
Cori Sanchez is incredible and helped me refinance my auto loan!!!
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October 2023 by Karen R.
So let me start of by saying that I wished I would have banked with this credit union sooner. I'm still kinda new but nonetheless I feel like I always have the best experience ever with the credit union. Everyone is so helpful, and always willing to help, I feel so welcomed all the time. The best part for me is that they always give me options so I always walk out happy. Thank you Misa for all your help recently, honestly very much appreciated! If I could give more stars I would, I do recommend everyone to my credit union without a doubt. Sandra was another person that helped and was so nice. I also wanted to give a shout-out to a rep. On the phone that now I don't recall her name but let me tell you, she went out of her way to help answer all my questions, I was sooo grateful! Thank you OCCU
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October 2023 by Laura K.
I was working on getting a car loan and worked with Cori, the senior branch manager. She was extremely responsive and helpful. After submitting all our paperwork, Lexus financial ended up losing my paperwork. I reached out to Cori who helped expedite the process quickly. Super happy with going with Orange County's Credit Union. I've had experiences in the past where the response and help is very slow and unhelpful, but working with Cori was so refreshing. I made a long drive to specifically work with Orange County Credit Union and it was totally worth it! Would recommend this branch and credit union!
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October 2023 by Jax D.
It's been a difficult time due to family issues and the last thing I need is for more layers of problems to arise. From teller "welcomes" to Jenny (manager) supporting me on my families financial journey .. everything has been quite easy and wonderful. Jenny specifically answered my questions, set my family up for success and still let me walk out with my sanity intact. My family has been banking here for well over 40+ years. And we will continue to support this establishment and their amazing team. PRO TIP: Open an account here. If you check into YELP and your account here, you'll receive $100.
