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December 2023 by Abe Rafik
I had a disappointing experience with this mattress purchase. Initially drawn in by a street sign advertising a $199 mattress, the quality of the mattress turned out to be subpar, akin to lying on a thin sheet of cardboard. Despite my reservations, I was persuaded by the sales agent, Mike, to opt for an upgrade priced at $1200. Using Snap Finance for a buy now, pay later option, I committed to paying $37 weekly for a year and three months, or settling the full amount in three months for $1200. Mike also arranged a $50 delivery to my place.This decision led to tension between me and my wife, as I went and bought this bed without consulting her, considering we were dating at the time, not yet married. Upon receiving the bed, it proved to be uncomfortable, causing both of us back problems, with one side noticeably sinking. My wife even experienced headaches, prompting her to resort to sleeping on the couch. Additionally, the bed has contributed to my discomfort as well. Throughout the night, I wake with shortness of breath, feeling my back ribs or side being pressed in, further intensifying the dissatisfaction with this purchase.Despite reaching out to the warranty, their assistance was unhelpful, leaving me frustrated and disillusioned with the entire experience. While Mike, the sales agent, was personable and helpful, the bed's poor quality and the array of health issues it caused outweighed any positive interactions. In total, I spent $2400 on a bed that failed to deliver a good night's sleep and caused daily discomfort. Overall, this purchase left me dissatisfied and eager to move on from this regrettable investment.P.S. I called Mike a few days after buying this bed about the issues. He informed me that there is no return policy, and all sales are final. He suggested contacting the warranty company. This being my very first bed purchase, I wish I had known about bed companies that offer a 90-day sleep test.
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December 2023 by Nicholas Lara
Thank you Mike for helping me find the right mattress and working with me on a payment plan that works for my budget. I appreciate you taking the time to understand my needs. Much better experience than shopping at high pressure big box stores.
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December 2023 by Rachel Carlson
Hey Mike Thanks for the wonderful pillow top mattress! Great price and great service!!! It was great working with you I will definitely be back when I need another bed! Thank You!!!!
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September 2023 by Paula Trusting God More
The owner Mike was so knowledgeable and helpful. I have been shopping for a week for a quality product and I found it. I purchased on the same day. Thank you Mike ?
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September 2023 by Aileen Ortiz
The prices were great!! He seemed to really care about getting you the best quality mattresses as well. He was super helpful and kind. Would definitely buy again.
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September 2023 by Daniel Thompson
Personal service, exactly the kind of mattress we're looking for at a great price. Wife didn't get off the mattress until we left!
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September 2023 by Manuel Gamboa
I highly recommend Mike the mattress guy ! Money was tight , but we made it work! Appreciate you !
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September 2023 by Jose Arzate
Great mattresses and even better prices. Mike was awesome and he didn’t make me feel rushed or pressured. Thanks Mike!
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August 2023 by Erik D
Thanks for the mattresses. Great quality, price and same day delivery. ?
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August 2023 by Christopher M.
Working with Mike was a pleasure! Quality mattresses with affordable prices. A true business owner that separates himself from others by offering options and setting expectations. I was able to find exactly what I was looking for without having to be hassled or burdened with unethical sales tactics! I definitely recommend Mattress By Appointment Fountain Valley, working with Mike was seamless.
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August 2023 by Christina Mendez
Mike, you made it happen and I appreciate your care and professionalism. God bless you and your loved ones. Thank you for making my day and loved ones get a comfortable sleep. Keep on bringing smiles to others and for your love of family. May you have a fulfilling life and all the best in your future endeavors. Much happiness to all and please invest in your health in better rest EVERYONE no matter what. ?
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July 2023 by Crystal Duarte
By far the easiest process ever! Mike was super helpful and informative. I was in and out with a mattress in less than an hour! Oh and you can’t beat the prices!
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June 2023 by Vanessa Sanchez
Mike was very helpful. I was able to finally get my mattress. Made the whole process easy and comfortable. Thank you so much Mike.
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June 2023 by AJ Sauer
Great bed selection, deals, and great guy. Easy process and options. Got the janella mattress and can’t wait to use it!
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June 2023 by Santos Ochoa
Great price and customer services. I’d recommend him to anyone who is looking for a comfortable bed
