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January 2024 by Sandie Barilla
Went in to have hot tub water tested. Had just emptied and needed help getting the right chemical. Dave was super helpful.
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January 2024 by linda davis
I called on Jan. 8th and the 12th regarding old liquid chlorine. Both times there was no manager and when I ? the employee they had NO idea what Time frame chemicals expire. I asked to have the manager contact because the last purchase had a date code that was over 8 months old and the one before that was 7.8 months old. No one ever called back and the employees had no idea about product knowledge. I used to trust Leslie's and now I'm confused about them selling outdated products. This is a QUOTE FROM LESLIES " and, liquid chlorine has a very short shelf life of only a few weeks" I COULD LIVE WITH THAT TIME FRAME BUT 8 MONTHS IS A RIP OFF. I'll take my business else where.
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January 2024 by Linda D.
I called on Jan. 8th and the 12th regarding old liquid chlorine. Both times there was no manager and when I questioned the employee they had NO idea what Time frame chemicals expire. I asked to have the manager contact me because the last purchase had a date code that was over 8 months old and the one before that was 7.8 months old. No one ever called back and the employees had no idea about product knowledge. I used to trust Leslie's and now I'm confused about them selling outdated products. This is a QUOTE FROM LESLIES " and, liquid chlorine has a very short shelf life of only a few weeks" I COULD LIVE WITH THAT TIME FRAME BUT 8 MONTHS IS A RIP OFF. I'll take my business elsewhere.
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January 2024 by Jeremy Gerber
The service representative that works at the pool store. Bad mouths and talks Bad about companys that are doing business with them.
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December 2023 by Peter Nee
Great service and very knowledgeable staff
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December 2023 by Joe S.
We have been going to the Fountain Valley Leslie's for 30 years !!! Andrea and Jeff are always very friendly and helpful !!!I would highly recommend this Leslie's!!!
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November 2023 by Kevin H.
Just wanted to leave a follow up comment. I want to say that I'm pretty happy with the way things have turned out since I left my comment back in August. I really appreciate that Leslie's had contacted me immediately to find out more about what had happened and assured me that it would be followed up on and resolved. I've been there several times since and my experiences have been very pleasant. Shout out to John Maloney for his professionalism and diligence. He clearly cares about his customers satisfaction.
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October 2023 by Vince Horst
Friendly staff, high prices, I always feel like I'm treated like I'm a clueless homeowner. True of all locations.
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September 2023 by Jason Medina
Cool. They had the Muratic acid I needed.. dude at counter was very eager to check me out, even though I was purchasing other items.. he seemed very unnerved. Well , so goes it nowadays, good customer service is ever dwindling away.. Don't get me wrong, guy was a decent guy, just seemed annoyed. ??
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September 2023 by Daniel M.
They are the best always help out and are always willing too assist you. Can't say enough of this store open early and close late. The best pool company if u need it!
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August 2023 by Dana Rubarth
This location is extremely convenient, and the people are always friendly and willing to help. Jeff in particular has been a lifesaver in multiple instances, his knowledge of pool maintenance and care along with his great attitude make him a wonderful asset to the Leslie’s team. Thanks for everything Jeff!
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August 2023 by Tiffany C.
I stopped by Leslie's today to take a sample of my pool water for testing. Jeff helped me out and was very knowledgeable about what chemicals my pool needed. He took the time to explain what was needed and how to maintain it going forward. I would recommend this store to anyone looking for pool service help!
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August 2023 by David C.
I have been frequently going to this store recently to get my pool supplies. I found the staff are all very friendly and patient in answering my questions, as well as helping to explain about different products and their usages, both for their benefits, as well as things to watch out for when using them. I feel I am well informed by the staff before making my purchase decisions. I also want to do a quick shout-out to Jeff, who has been particularly helpful whenever I see and talk with him at the store. Overall, I think this is a well-run store by Leslie's and I am glad that I found it at a convenient location for my on-going pool supply needs.
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August 2023 by Samantha V.
I went in to finish adjusting chemicals in my pool today. I only needed one more item. I am so glad that Jeff was working today because he took a look at the breakdown of chems in my pool and told me what I did and DID NOT need. I truly feel that he cares a lot about gaining trust and loyalty in his customers and I can't tell you how appreciative I am for that. Thank you Jeff! You have gained a life long loyal customer.
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August 2023 by Jimmy C.
I was helped by one of Leslie's Pro's pros, Jeff! He tested my hot tub water, then gave me a breakdown of what chemicals I needed to add to my hot tub to keep it chemically balanced. He was super helpful, easy to understand and talk to. Looking forward to his service again soon!
