H&R Block is a trusted tax preparation service known for its knowledgeable tax professionals who can handle various tax needs and help maximize refunds. Customers can choose to visit their local offices, such as the Fountain Valley location, or work from home using the Digital Drop-Off service, where documents can be uploaded online and reviewed by a tax pro. The company takes health and safety seriously by deep cleaning offices, disinfecting high-touch areas after each appointment, and practicing social distancing. Clients often find the process stress-free, with staff like Elvie Bernal providing clear guidance and making efforts to create a personable experience, sometimes even speaking in different languages to connect better. While some clients mentioned that a particular staff member was very helpful and went above and beyond, others noted that H&R Block can be more expensive than other platforms like TurboTax, despite offering similar ease of use. Overall, H&R Block offers professional, safe, and accessible tax services that aim to meet individual needs efficiently.
Specialties: Over 60 years of tax preparation experience, 100% Accuracy Guarantee, Highly trained Tax Pros who are required to pass specialty tax training each year, Max Refund Guarantee