-
April 2024 by Ferry Liem
Its a scam! Lyft want to driver work like a slave!!1st week paid $3762nd weeks paid $476/week3rd week paid $498/week$122/day… ITS SCAM !!!!Never go back
-
November 2023 by Marlen Trujillo
They have no problem having people wait for 4 hours just to tell us they don't have cars.
-
November 2023 by Mikayla Guyton
Awful service. Workers just chit chatting and not doing anything. Make you wait forever!!!
-
October 2023 by jimmyrivera2423
Without exception Unprofessional staff they wants get their checks just for be seated there and be in their phones and be chilling, in the past the unique person that was work for his check was the guy with piercing in the nose but now he become like the rest of the staff
-
October 2023 by Healthy Bae
Do not rent from this dump. These people take forever to do their job. They are very unprofessional.
-
October 2023 by Diana
Horrible customer service, lack of communication and long waiting time
-
September 2023 by Darren Walker
Without exception, this is the worst run branch of any business I have ever encountered. Plan on spending more than six HOURS to renew your rental.
-
August 2023 by Vez Rose
Cant get a hold of anyone
-
August 2023 by Carlos C.
The employees will just talk to each other for 15 minutes about their personal life while I'm waiting and keep in mind I'm the only one there. The cars are extremely dirty and they expect you to fill the tank when you leave cause the car is already on empty?? So when I come best believe I'm drop off the car how I got it and I took pictures before and after. They say their open at 8:00am but I got there they told me they open at 9:00am. It's not worth your time and money.
-
August 2023 by M H
Dear God, do not rent an EV. You will never be able to find a public charger fast enough.
-
June 2022 by Judy M.
Update: I finally decided to call Hertz Customer Service again-they NEVER called back. Initial complaint was never documented and they do not call back unlike what I was told. Anywho, the only thing offered for my situation was a $50 Hertz credit toward my 'next' rental. Uh, no. Keep your $50 dollar voucher and put it where the sun don't shine.
-
May 2022 by Amanda D.
How do you even recommend a business/company that DOESN'T answer their calls? I have a reservation I need help with & have tried contacting them ALL day only to have them hang up on me when I'm in que on the automated line to speak w/a customer service rep. This is more of a DIS service to your customers How they have a 2 star rating instead of a 1 or NO star rating is beyond me. Apparently there's not just a chip shortage but a lack of professional etiquette shortage happening in this company. If their in person service is remotely as unprofessional as their phone service, I really dread having to deal with this company. All I can say I'd if you haven't dealt w/this location, do yourself a favor & DON'T!
-
March 2022 by L. D.
Overbooked and thanks Hertz, you managed to notify me the night before my trip leaving me without transportation. Booked three weeks in advance. NO REMEDY WHATSOEVER! SHAME ON HERTZ...
-
March 2022 by Charles Rudd
They had no cars available for my reservation when I arrived! It felt like a Seinfeld episode. What part of "reservation" did they not understand? I understand if they don't have cars when I book the reservation but don't let me book a car that is not available! I booked through Travelocity so now I don't trust them either.
-
January 2022 by Dannielle K.
When things lately haven't been going right for me, I figured getting my rent-a-car would include a few problems. The sweet girl Taylor behind the desk was such a doll! She had everything ready for me, brought me out to the car, asked if I'm familiar with certain features and I was on my way. Why can't life be this easy?!! Will definitely use hertz in the future for my rental needs and pray Taylor is still working there for her excellent service.
