May 2023 by Mai P.
Stay away from this Chevron gas station and its car wash located at 8980 Warner Ave in Fountain Valley, CA (at the corner between Magnolia st and Warner Ave). . Its car wash system broke my side mirror. The side mirror was broken, fell off from its position, and dangling from the electrical wire. My vehicle was not drivable with such a dangling side mirror. Brandon B, the store employee filed an incident report, but never submitted it. When I asked him to temporary fix the side mirror so I could drive, he refused to help.This gas station is operated by G&M Oil. I called G&M Oil customer service, the cus rep Mayra Mendez was useless. They denied their liability for the damage to my car caused by their faulty car wash. They said the damage was a "normal wear and tear", and they said they had done an investigation that found no malfunction of their car wash system. This is unacceptable for the following reasons:1. They claimed there was no issue with their car wash system, per their investigation. How reliable was the investigation, unless it was investigated by a third party? They might have fixed the issue prior to the investigation. They should have checked the system right after the incident, but they did not, so their claim was no valid.2. If it is a "Normal wear and tear", the side mirror could not be easily broken unless it was hit by a strong force, which was the brush system of the car wash.There have been bad reviews for this gas station and its faulty car wash. I brought up this issue for those who read it would not encounter similar damage. I should have called a police to make the report, as its car wash system damaged my side mirror, made my car nondriveable given the dangling side mirror.