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January 2024 by Mrmr R
They are so rude always, the owner is so rude and always yellingBad experience
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January 2024 by Jessica
Been going to American Tire Bay last few years. The owner l, keep forgetting his name no matter how many times I hear it, is always ready to get going on diagnosing and get the parts ordered. I appreciate the work ethic. Mechanic work is a gift so I'm glad he's around to help in Fountain Valley. We've gotten full set of tires, brakes, both front and back as needed, alignment, alternator, shocks, power streering fluid change and more last few years. Thanks guys for the hard work ethic and being fair on prices.
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December 2023 by Greg W.
Just like everyone says don't go here! I had to as it was Sunday and late, charged $40 for a patch (ripoff) they also don't torque the lugs after they put them on? The two Indian guys seem like they're running the place are definitely not honest people...never again! Avoid at all cost!
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December 2023 by BILLIE SOTO
Be careful with this place specially if they want to change a part of your car.ex water pump cost maybe 45 dollars they can run you up to total 300 dollars also be careful for extra charge 40 extra not a good place to fix your car they can charge over for things your car may not need I already reported to the better business bureau to fix this people
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November 2023 by John Dun
Total scam. Don’t go to this tired company America tire bay next to Sam’s club. They’ll charge more than retail price
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October 2023 by Sameh R.
This guy is a crock,, stay away from this place. His service is not expensive but obviously you're getting what you're paying for.
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October 2023 by Alexis V.
had a nail in my tire and came here to get it fixed since it was close to my place. unfortunately forgot the lock to my tire (definitely my bad) but i told the guy at the front (seemed like the manager or owner?) that i could run back quickly and grab them if he was ok with that. ended up never returning because instead of responding with a simple yes or no, he started lecturing me and rudely asking me rhetorical questions like "how am i supposed to fix it if you don't bring the lock" and "why would you leave the lock at home". figured neither of us would be happy if we went through with this transaction so i left, grabbed the lock, and headed to pep boys instead. all i gotta say is: a little compassion goes a long way!
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September 2023 by Brittania P.
I pulled up right as he was ready to close. My tire pressure light came on. I was driving to Temecula (home) and was nervous to make that drive with my tire pressure light on. He took care of everything and I made it home safe. Tire pressure was at 11 PSI before he fixed it. I would have never made it home!!!!
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July 2023 by B Soo
Terrible service by Jimmy, bought a Used Michelin charged me $80. The tire leaked twice, no choice Jimmy shufted me with a additional charge $130 for a non brand TopRun EOE tire. No apology, no mentioned of my time spent, two visits. Just a cold-look like it's is all my fault. Excellent customer service. Never go back, those who go there watch it!!! It is not an American tire the way they treat their customer.
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July 2023 by Luis C.
Swung by this place to check my loss of tire pressure. The team helped me out and fixed my tire.Unfortunately, I witnessed the manager or owner berate and yell at his crew. Not sure if the guy was the manager or owner, but he was apparently in charge. In any case, he had no problems just berating and yelling at his staff over what appeared to be the most trivial of things. No one should have to be treated that way at all and even worse publicly in front of customers. The guy in charge looked like he was about to blow a gasket out of how much apparent stress he seemed to be under. Nevertheless, that isn't an excuse to treat your staff that way.
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July 2023 by Anthony Rocha
Called for pricing and availability and the guy on the phone with broken English I couldn't understand and so I asked the question again and said to me something from another language and then said "oh my God". Not giving this place my business cheap or not.
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July 2023 by Eli Rice
I got a nail in my tire, the staff were friendly helpful and efficient in helping me out. Really fast service too! Thanks so much
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June 2023 by Amanda S.
Very nice people, who seem to be very honest. I went there to get tires and found out that's not all they do! They do everything from oil changes to rebuilding a transmission! I'll be back!
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June 2023 by Ayerdeyatar
Nice people. they helped me right away with my flat tire. ??
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May 2023 by Minh N.
This place are liars. They told me it will cost $15 to fix just 1 nail, but when I am at the register, They told me I need to pay them $40. Without telling me from the beginning. And after I paid $40, very unhappy, this place is not honest, and they even raised voice with my wife. No wonder people said never trust those guys. This is a scram place. Don't even come here. Horrible place. All my life this is My 2nd time ever writing a review on yelp !!
