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March 2024 by Tony L.
Heads up: DO NOT DEPOSIT cash or checks in their ATMs. I had incidents where I did not get a receipt of the transaction and it took them 2-3 weeks to resolved. Their claims process is the worst in the industry.
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February 2024 by Aaron The House Buyer
Lazy POS close at 4PM on Fridays. Worthless.
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January 2024 by Angelina Romanov
Safe and secure ATM entry. Must have ATM card to open the door.
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January 2024 by M&S&D
The woman at the entrance was not helpful at all. He acted as if he were officially kicking him out of the branch.
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January 2024 by Jacob M
Extremely slow teller line at all hours. Fee for cashier's checks here is $25. Usually very warm inside. Will be moving over to US Bank.
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January 2024 by Maradona William
I hate waiting on line of 10 people and no service, no banker availableThat’s zero customer service
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December 2023 by Adam T
This is the most unorganized Bank of America in the entire USA. Avoid this place if you want to keep calm. No receptionist when you enter; only after a while someone appeared and she didn’t know what she wanted to do. Gave me an appointment and they forgot about it. It is mostly dominated by Asian employees which I respect but the point is the employees in this branch were not professional. AVOID AVOID AVOID
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December 2023 by Desta Mulugeta
If you want to stay long line and bad service this is the one. Only two cashiers who takecare over 30 people in line.
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November 2023 by Joseph S
I have been waiting for 2 hours now to talk to someone and I’m still on the phone waiting. I tried to call the local branch l always use and no one will answer my call and so l called the main number to ask them what l needed and same thing. They are too busy to help me. I have been with them for 20 years but that doesn’t seem to matter to them. I will never give them more stars than 1 star from now on due to their busy phone lines and no guarantee that they can perform their jobs.
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September 2023 by Yun Long Zhu
What's the point of having a line for business customers if there is never anyone working there. It's like having a designated area, but never being used.
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August 2023 by Jennifer Yolanda B.
No Waiting times, very helpful and 5 stars customer service, shout-out Tom miss T. Trang who helped us throughout and make it easier for us to do all our transactions thanks to all of you.
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July 2023 by H Harman
Friday pm. Line moved steadily. Cs asked if they could help. Teller used my name. Would come back.
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June 2023 by DieuThoa T.
I used to like this location. James & Hugo are always beyond awesome. Yet, today I had a terrible experience with a female Vietnamese manager there. (I was so upset that I forgot to get her name). She told me I couldn't do a wire transfer today because all workers were on vacation except for one. Her manner & attitude are so authoritative and arrogant. She should know a bad attitude is like a flat tire. She can't go anywhere in life with that. I miss Hugo because she is the opposite from him. He's the best.
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May 2023 by Leonel Miguez
They close at 4... drove for 20 minutes for nothing. Would be great if the time changes would be modify on this App.
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March 2023 by Adrian Hernandez
I went to get a cashier's check and the process was quick and painless. The teller was very kind.
