June 2021 by Alex Prosak
The staff is excellent to work. They provided my options on shoes available and answered all of my questions. I will definitely return when I need another pair of athletic shoes.
May 2021 by Diana Liechty
This place is the best for running shoes! Our expert, David, was clearly knowledgeable about which shoes would be best for different needs and made specific recommendations for both me and my mom. He was so patient, doing a custom fit size/shape and gait assessment for both of us. I love my new Hoka shoes!
May 2021 by D Coy
Best store to shop for running shoes! Five-star experience. The staff is very knowledgeable, friendly, and helpful. I highly recommend A Snail's Pace Running Shop.
May 2021 by Debbie Aragon Redmond
in the 10 years I've been running I have never been fitted for shoes. I finally decided to do it and the service I received was excellent! Thank you to the fit expert Reed for his time, patience and kindness! looking forward to training in my new shoes!!
April 2021 by Patrick W.
Both my high school-aged children had bought shoes here before and had great experiences. Therefore, I thought I would give this store a try and I wasn't disappointed! Tiffany was wonderful and went out of her way to let me try on several choices and explained my shoe options thoroughly. I have increased foot pain with age and wide feet and have had a very difficult time finding shoes that I am content with. This store not only sizes you but also analyzes your stride to ensure proper fitting. Tiffany is very kind, knowledgeable, and patient, and she showed me that she genuinely cares about her customers. Thank you, Tiffany, and thank you, A Snail's Pace!
April 2021 by Aunika C.
WARNING: THIS BUSINESS DISCRIMINATES! Horrible and rude manager treated my husband and l like second class citizens, we told to leave IN FRONT of other customers, no shame. The manager made it clear that he and the owner are in favor of violating state and federal laws including Civil Rights. I guess they need to brush up on the Civil Rights Act of 1964. After being treated like garbage, my husband I laughed, walked out and drove down the street to Dicks Sporting Goods where we had a completely different experience. Great selection, excellent customer service, spent $300 on 2 pairs of running shoes I recommend you all do the same!
April 2021 by Tim Olivadoti
Great experience.They checked my steps to see what kind of shoe would be best for me, and found the perfect shoes. Jenny, the sales associate who helped me was a delight to work with. Very knowledgeable and patient.
April 2021 by Irene Ortiz
I have to give a shout out to Ryan, he is amazing!! I have been there fairly recently 3 xs bc the shoes I initially got were just too tight. Long story short I have major feet problems so finding the "right" shoe has not been easy. But all times Ryan has helped guide me to find the best comforting shoe! And I think I may have found it! He is super helpful, very informative and super but super patient. I definitely recommend this place, hands down!!
March 2021 by Namrata R.
I had a very positive experience coming here. They were very knowledgeable and patient in answering my questions. They really took the time to make sure I found the perfect running shoes. I would definitely come back again!
March 2021 by Jesse M.
Wow! I love coming here especially with the awesome help of the employees there. I have been twice and Tiffany helped me out both times. She is very knowledgeable about gait patterns, anatomy of the foot, and how to pick the proper show that lines up with your typical gait. I would recommend anyone to go in and have her help you out!
March 2021 by Thomas James
Exceptional customer service! Jenny was very warm and considerate when helping me select my next pair of running shoes. I wasn't rushed, and I was allowed to run on five different pairs before settling on my Asics, which I love. Thank you, Jenny!
March 2021 by Paideia Le
Greatly appreciated my visit today. Their service is the reason why a brick and mortar like this will never be obsolete. I came in knowing what direction I was wanting to purchase. But after the associate did an evaluation on me, we ended up purchasing a different product that I’m really happy with. I’m sad I didn’t catch the persons name because he really was wonderful, helpful and pleasant. Thanks to you, my feet will be happy again.
March 2021 by Lou Capolino
Tiffany was very helpful in determining the best tennis shoe for outdoor Pickleball. She utilized various aids to understand the mechanics of my stride and my activities. After analyzing results and measuring my feet, she picked three different shoes to try. The first one (Brooks) was perfect!
March 2021 by Kim F.
Jenny is a hero! I follow her running page on Instagram, and I messaged her for some shoe advice given how often she provides running tips and shoe reviews on her page. I sent a quick message indicating that as much as I love my Altras, the model I have too much ground feel and 8 miles on a gravel/dirt path really bruised my feet. I have a giant bruise on my toe. She took this info and gave me a bunch of recommendations. Because I know my shoe size in Altras, I'm going to order the Lone Peaks and the Hokas she recommended and ship them to my house from Snail's Pace website (Covid-safety at at Max!!!). I think they'll each be great for different terrain and distances. Thanks Jenny for being so thoughtful and sending me so much information quickly so I could make a decision virtually.
February 2021 by Simon P.
First time coming to this store, and I was super impressed with their customer service. The female employee who helped me was thorough with her explanations as she walked me through the fitting process and was definitely knowledgeable. She quickly found me the pair of shoes that would work best for my feet and was super patient through all of my questions. Though I did not get a chance to purchase the shoe today since they didn't have the size/fit on hand, I am looking forward to coming back to try them on once they come into the store. I will be bringing all of my family members here very shortly as well.