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“I use them for company trips several times a month. Great customer service and great cars. One time my car smelled like smoke and they upgraded me to a different, better vehicle right away. Shivam is the best!”
“Great service. Everything on the RV was well prepared and explained in details, so we did not have any problems with using the RV. Same good experience with returning the RV.”
“We rented out a 3ft deep Ditch Witch for ground squirrel fencing and worked closely with Charlie. All the service over the phone and in person was great. We had to troubleshoot multiple times with extending the reservation due to getting sick and also with my truck not being large enough for transport. Throughout the entire time, Charlie was very supportive and understanding. He made the rental of machine really smooth and stress free.”
7:30AM - 5PM
1602 Tacoma Way Suite A, Redwood City
Truck Rentals
“Danny and his crew are a great team to work with. I've been coming here for nearly 20 years. Equipment is in good condition, and they'll go out of their way to make something right if it fails during use (I've rented Bobcats, Excavators, Trailers, Jumping Jacks, etc....things break). 5 Stars for the continued effort for keeping the homeowner's arsenal of tools ready to go at a moment's notice.”
“good equipment, well maintained and the owner wants you to have a good experience. He sets up the trailer, checks it, and lets you know when to return it and how.”
“It is RARE, especially in 2024, to be able to say as many good things as my experience with the U-Haul service and U-Box team. Incredibly impressive for a company that is not small. Every single person from CA to CT, was professional, helpful, easy to communicate and work with! Way to go!!!”
“At pick up, the man helping me was great, very helpful, and very easy to work with. The van was in great shape. And the drop-off was easy. Everyone involved was a great help and I'll be using this location again in September. Thanks!”
“The van had great features like the back up camera, automatic locks, and cabin lights.The process for pick up and drop off were very straightforward. The van had stickers indicating points of damage which was helpful for indicating pre-pickup condition.My only minor complaint was that the tank was only 3/8 full at pick up but was not a problem since we were only using it locally.”
“Great, easy, smooth experience. Friendly and helpful staff. After hours return was simple & quick. Vehicle and equipment well kept. Worth the drive out of SF to use this location if you’re debating this or another location. Free, safe parking lot across the street. 10/10 would recommend.”
“When me and my family went here to purchase a Christmas tree the staff was very sweet, along with attentive to the needs of the consumer (: The tree was also so cheap given for what the time of year entails for prices! I would highly recommend shopping at Home Depot all year round!”
“3.5* rounding upReservation ProcessRented mid-sized truck for 1000mi+ one-way rental. Unlimited miles. I found that cheapest rate was several months in advance, or very last minute, two days out. Therefore, I suggest, since there is no cancellation penalty on the reservation, make a reservation as soon as you know you need one, then keep "gardening" your reservation, to checking one last time just more than 24 hours before you need rental to see if you can get better rate. Within 24 hours they'll give you a warning saying "we can't guarantee availability" of your equipment or something to that effect. Still, it was over $1,500 for just the truck, no accessories or insurance included.PickupMy truck was ready on-time though they were busy. Busy enough that the guy pulling the truck out didn't want to count the number of furniture pads. I told him 3x "as long as I leave with X number of pads I need and am not hassled at the other Penske when I return, I'm fine." So, he kept adding more pads. Glad I kept repeating same line...there was one more than the number of pads I needed and one fewer than how many I had rented. What I didn't see is that the pads he did give me were covered in plastic cling and packing tape which my workers wasted 20 minutes undoing and discarding. Save yourself the hassle, and no matter how busy they are here, have them count the number of pads for you and check they're in ready-to-use condition.TruckWas relatively new with under 30k miles. They do have a speed governor installed which limits you below the limits in many states for vehicles of that size, though it probably does give you better fuel economy. Governor limits cruise control to 70mph. It limits overall vehicle speed to 75mph. Cab is typical and smelled strongly of BO. I don't think I've ever rented a truck like this that didn't reek of BO though. A/C worked well in the heat, which was a relief. But there was no re-circ on the air so passing through smoky areas or dusty areas or idling in traffic fumes was no fun. Fuel economy was at the upper end of the range with a 2k lbs load and driving 55-70mph over a couple of sets of mountains, we got 11.5+ mpg.Overall, not a bad process, but there are a few issues of which to be aware. And hey, it could be a lot worse...uhaul has set the floor tremendously low.”
“I was in a serious problem with my truck. I couldn’t sleep 4 nights because of it. I went to the dealer and they pretty much robbed me and all they did was check my truck and then I came here península truck repair and they were outstanding they were awesome and amazing. I 100% recommend them they are true and honest.”
“The customer service representatives was very helpful and provided an informative experience.The vehicle functioned as expected and met our needs-leading to a productive process for us.We look forward to using Ryder for our future rental needs.”
“100% impressed. The clerk wanted to confirm all of the extras on my reservation, item by item. The uhaul website adds things to your order that you don't notice. This is a very honest business and I highly recommend them. They do business the right way and treated other customers with alot of reapect.. Also I was able to get a van for a large purchase within 45 mins of booking online. It wasa clean can and smooth transaction.”
“Best value and time spent. This was by far the best deal we found looking all over the Bay Area. While the location is out of the way it has never been very busy, meaning you are in and out quickly.”
“8/2023-Mostly a positive experience with checkout except their truck photos didn't show a big paint chips on the hood which I disputed before checking out. Checking in was mostly positive except the cashier was unknowledgeable about how charges would be badge if different from the original estimate.3/2020-I was so reluctant to use these guys after reading all the horrible reviews but I didn't have any other choices for an in-city move small pickup truck. Booked online the night before and price was reasonable. Moving day and visited store and declined the extra liability coverage ($10). Their online check-in and acceptance procedure was fairly painless. Although the photos they presented was the truck very clean and washed but when I got it the interior and exterior were a bit dirty but not a huge deal. I still took my own photos just in case. About 15 min and was out the door. $20 + $0.79/mile. 2 hours later and returned with gas replaced. A few extras miles was accrued and charged. I think I was very lucky compared to all the previous reviews.”
“One of the guys on site, Charles, helped me out with some questions I had regarding shipping containers, pricing on their forklifts, etc, and he gave me a really helpful response from his inside perspective- no pushy sales or anything, just an honest and helpful overview of how he’d handlemy shipping situation.To me, this is a strong signal of good business and a place I plan to come back to for other forklift rental services.”
“I dropped off a truck I rented from elsewhere. I was charged for some damage by mistake, and they were understandable when I explained to them it was an error. And I received refund immediately.”
6AM - 10PM
1125 Old County Rd, San Carlos
Truck Rentals
“I had the best experience with sales/customer service person, 'Anthony'.Not only was he courteous and knowledgeable about a few items I needed , he knew the exact location and even walked me to them!THIS is the kind of service that is needed these days!I hope management recognizes this incredible young man on their team and when promotions are given, Anthony deserves two!I'll most definitely cut my Lowes card in half and be back to your store!Thanks Anthony!”
“All the people at U-Haul Redwood City (Woodside /El camino) is very helpful and friendly especially the manager and the ladies behind the counter . I have rented a lot of U-Haul's in different locations but I keep coming back to the Redwood City one. If you wanna stress free rental experience, check this location out.”
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“Cory Taylor, Budget Truck Rental Specialist, provided one of the best customer service experiences I’ve ever had. Another location was unable to provide us with the vehicle we had reserved, and Cory immediately was able to help us when we called Foster City location to see if they had the van. There seemed to be an issue with transferring our reservation and Cory was relentless in helping us work it out. This is one of the only locations of a truck rental that I would ever recommend.”