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“Spoke on the phone with Genesis Williams, who provided excellent customer service. She was knowledgeable and also acknowledged the increasing costs of insurance, explaining them without being either defensive or patronizing. She asked a lot of questions to give me an accurate quote and also made some suggestions that I hadn't thought of.”
9AM - 5:30PM
1419 Burlingame Ave Suite P, Burlingame
Auto Insurance
“I had policies with a previous agent that was transferred to this office. For various reasons, I had to terminate the policies. I’ve only interacted with Henry Ha and he has been beyond helpful. I have had some weird circumstances due to moving and he has been so accommodating, and most importantly clear in his instructions and follow up. If they do this for terminating a policy, I can only imagine the terrific support they would have if I ever had to file a claim. Like a good neighbor, indeed! Highly recommend.”
8:30AM - 5:30PM
576 Cambridge Ave, Palo Alto
Auto Insurance
“Over the last 20+ years I have bundled home and auto with State Farm . During this past year I have needed help coordinating alarm system and insurance coverage while I was away.Jessica , my contact , has gone out of her way to answer questions , solve problems and keep me up to date . I can always count on her to know the answer or go out of her way to find out and get back to me in a very timely manner”
8:30AM - 5PM
1501 El Camino Real ste g, Belmont
Auto Insurance
“I've had Car and Renter's insurance through Jim Dwyer's State Farm Insurance for about 7 years now. In that time the staff has always been extremely helpful in answering questions that I may have regarding my policies and various new ones I would like to explore.Additionally, the rates for the various policies always seem fair and overall I've been extremely satisfied with their business and would recommend them to others shopping around for insurance needs!”
8:30AM - 5:30PM
1900 S Norfolk St # 216, San Mateo
Auto Insurance
“Jim Breen and his staff are so helpful and always respond quickly to any calls or emails. We've been customers for years and I would highly recommend them to anyone looking for a competent and friendly team of people to do business with.”
9AM - 5:30PM
1419 Burlingame Ave fl 2 ste p, Burlingame
Auto Insurance
“Our family has been a client of Sammy Yim State Farm Insurance for more than 25 years. They have handled claims for us; they have always been there with an answer. Office Manager Winnie Chu is amazing. Not only is she delightful to work with, but she is so experienced. She just finished a review of all my policies (home, several cars, tenant insurance and two rental owner policies). Winnie's recommendations saved me money on my homeowner policy (while significantly increasing coverage) and her recommended changes to my other policies increased coverage and increased liability protection at very little cost increase. Please don't ever retire, Winnie!”
“During the two years when I was the Power of Attorney for my sister, I had to interact with many institutions and agencies to take over the bill paying chores. This was a phone and email long-distance, other side of the United States, relationship, The single most considerate and helpful group I worked with was this State Farm car insurance office. The entire staff went above and beyond to answer my questions, direct me to additional helpful information while not only adjusting their own contacts list, but that of the corporate office as well. Quick courteous local services just like I used to expect!”
9AM - 5PM
734 Woodside Rd, Redwood City
Auto Insurance
“For several years now my main point of contact has been with Vivian Bell. She is truly amazing at customer service. She takes care of business calmly and professionally and within a fast turnaround timeframe. She very personable as well. Thank you for your continued kindness- Cheryl Morin”
8:30AM - 6:30PM
579 Floresta Blvd Ste I, San Leandro
Auto Insurance
“Very clean office . I was assisted by Odalis, I appreciate her time and effort with finding me an affordable rate. I highly recommend this office for anyone around . Satisfied customer ?”
“Morris-Morad was incredibly helpful! He took the time to explain each policy, answered all of our questions, and truly made the process quite seamless. Thank you!”
“I have been a client of State Farm for many years. It wasn’t until January of this year that due to an auto accident caused by someone making an illegal left turn and damaging my car, that I had the opportunity to work closely with Chris Walz at the State Farm office in Belmont. Chris was wonderful and explained and guided me through each part of the process. He was available with answers for all the questions that I had—and I had many! If there was a problem he would research to find the answers and communicate the results to me immediately. I was especially impressed that he comes from an office that works to provide the best customer service because they are highly experienced and educated in working with insurance claims. I am happy that Chris and the staff at this Belmont office represented me, and they do theirbest for their clients. Thank you, Chris!Carolyn J.”
“I had a great experience working with Cynthia Midyett. I had questions about life insurance policies and she was very thorough. She always gives great customer service! I’ve even seen her drop what she’s doing in a social setting outside of the office to go back to the office and help a customer in need. This is a really reputable office.”
8:30AM - 5:30PM
325 Sharon Park Dr b2, Menlo Park
Auto Insurance
“Bill Cohen has been my State Farm agent for over 25 years and has consistently provided superior service. Most recently I had to handle some paperwork for a life insurance policy and Lois Giannoni from Cohen's office took great care of me, quickly and efficiently.”
“Our vehicle was severely T-boned by another vehicle and had serious damages. Fix Auto successfully repaired our vehicle to pre-accident condition. Vehicle looks brand new. Additionally, Marga, Warren and her team proactively kept us informed throughout the repair process and went above and beyond to help us deal with the other party insurance. They were very friendly, knowledgeable and answered any questions and concerns we had. Highly recommend them for auto body repairs!”
“OMG! BEST INSURANCE AGENT IN THE WORLD!! I walked right in, this beautiful young lady named Brenda Chavez welcomed me. She got busy working on finding me the best insurance quote for my situation, as I have a pretty messed up driving record, to be honest. She was able to find me a full coverage policy when others turned me away. Surprisingly, it wasn’t too terribly expensive either. Thank you Brenda! You are wonderful, you’re VERY good at your job, and I’m so grateful for your help today!! I will see you in October when that nasty violation comes off hopefully! I say give this young lady a RAISE!!! She’s well worth it! Thank you! ❤️❤️?Sincerely,Rob”
8:30AM - 5PM
1815 El Camino Real #6, Burlingame
Auto Insurance
“Steve is really great at Insurance! He is detail oriented and very responsive. He truly knows this business. He asks a lot of questions to be sure you get the right type of coverage. I would 100% recommend him!”
“Rosa and Martha at State Farm are absolutely amazing! Over the past 6 years I've had to call the office for information about my policy or questions about my deductible or coverage . Every single time I call, Rosa or Martha answer the phone immediately and I have never been put on hold. They take time to answer my questions, look up my policy, give advice about what I should do etc. and I never feel rushed and never feel like I'm bothering them. They are very knowledgeable and kind. Mr. Garcia, you are lucky to have such wonderful employees! Give these gals a raise!Thank you Rosa and Martha for taking such good care of me.”
“Jerry’s office has taken care of our multiple insurance needs for a while now, and I can say with confidence that they are a trustworthy, dependable, and transparent State Farm branch. Every time I interact with a representative on the phone I get all my questions answered and feel well taken care of. Tracy was especially warm and helpful today when helping me add a car to our plan. Thanks to Jerry, Tracy and all the other nice reps over the years who have given us confidence in our continued business relationship.”
“I was having a really hard time finding Insurance for my cars.i was trying every place but every time they could not get me the insurance I wanted or it was really expensive with a really high down-payment.So I tried this place and it was the best.I got what I wanted.good prices.Diana Gutierrez was very helpful.Excellent service explained everything very well.she make everything so easy.If you need anything with insurance I recommend talk to her she will definitely help you.”
“Out of the five insurance company agents I've worked with, Terry Raisley has been the most articulate, transparent, and accommodating! Every change was communicated. With most insurance companies I just felt like a number and they were reading a script to answer questions. This was exactly the opposite with Terry! He answer every question with details and price compared options within the same policy. He demonstrated a care for my husband and I that have never experienced in the auto insurance company! They are amazing and are taking great care of us.”
9AM - 5PM
734 Woodside Rd, Redwood City
Auto Insurance
“After last December through February's "train" of 12 serious storms came through, we were left with what ended up being tens of thousands of dollars of damages to our vintage house. We managed to work our way through repairs and recovery with a great deal of help from Steve Fiorentino and his great support team of Gina and Liz, all of whom were unfailingly warm, friendly and helpful whenever called upon. I cannot recommend them highly enough and would encourage anyone looking for insurance in Silicon Valley to start (and end) their search with Steve and his team. They know their business and have earned mine.”
8:30AM - 5:30PM
650 El Camino Real # R, Redwood City
Auto Insurance
“(Translated by Google) Very good experience, the person Mariana k helped me was very professional and I recommend farmers insurance especially this place because here they treated me very well and very good prices.(Original)Muy buena esperiencia la persona Mariana k me ayudo fue muy professional y yo les recomiendo farmers insurance especialmente este lugar porque aki si me atendieron muy bien y muy buenos precios.”
9AM - 6PM
1611 Borel Pl #7, San Mateo
Auto Insurance
“I also want to thank Victor and Armando on Manny's staff. They are so helpful and very competent. They graciously answer my questions and provide guidance. Thank you Victor and Armando!”
9AM - 5PM
1611 Borel Pl #7, San Mateo
Auto Insurance
“Carlos, Marina and the entire staff are extremely helpful, responsive and just a dream to work with. They take care of everything ( home, cars and business) with ease. I couldn’t recommend them enough!”
“Great place to get emergency money when times are hard. I was low on funds and needed to get my car out of the shop and this place came to the rescue. Great customer service!! Highly recommend this place if you need money now”
“Excellent service with Ms Banderas; extremely professional, courteous, and friendly. Ms Banderas is one of the few agents who goes above and beyond for her customers knowing them by name not just a policy number!”
“May Shum was my insurance agent for 9 years while I was in the Bay Area. I moved away and had to find a new agent. But I had an excellent experience with May as my agent. Her agency provides excellent customer service in every regard. You may be in good hands with Allstate, but you'll be in better hands with May Shum!!”
“After years of struggling with another insurance company where I felt unconnected to anyone in a personal way, I am now in the hands of someone who is very responsive, nurturing, professional and present! I am so grateful for Rona and the State Farm family. Any question gets answered immediately. I couldn't be happier or feel more taken care of.”
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“From the first moment we spoke on the phone with Catherine, we knew we were in great hands. We have been loyal State Farm customers for 20+ years and needed to shift agents three years ago. We found Catherine through her glowing reviews. She helped us immediately, communication has been so clear, friendly and incredibly transparent and honest. Catherine cares! You will immediately feel this and there is no better feeling than having the confidence we are being looked after by the best State Farm agent we have ever met. Things have not changed from day 1 - Catherine has been quick to respond, proactive in following up and a joy to work with. We are so thrilled and highly recommend Catherine Ho!”