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March 2025 by M. Isaac Lake
Do not go here. Borderline incompetence, and the H&R Block corporation is merely a gigantic cash grab. Unorganized and unknowledgeable staff. There are plenty of other places to go that I’m sure would give you better service by accident than this place.
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July 2024 by Rose Bell
Was 5 minutes late, so obviously that meant Teresa should be on a call for a half hour, needless to say we rescheduled, but will be going somewhere else. Please Teresa if you DON'T like your job there ARE others.
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June 2024 by Rose
Was 5 minutes late, so obviously that meant Teresa should be on a call for a half hour, needless to say we rescheduled, but will be going somewhere else. Please Teresa if you DON'T like your job there ARE others.
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February 2024 by Barbara Prince
come here for your taxes. the best expierience ever
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January 2024 by Brodie Brodell
Wonderful service, nice people. Experienced preparer's.
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September 2023 by Christine Niceley
Very professional and friendly.
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July 2023 by K G.
Terrible experience. Despite meeting with them in March to file my taxes (pretty basic) I have learned my taxes were never filed. No one responds to calls or messages. Overall this has been a terrible and stressful experience. I thought having someone else file would make my life easier but nope. I am going back to doing them myself.
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May 2023 by Chelsea Coldeen
If I could give 0 and leave a review I would. Just because they are attached to a big name, doesn't mean they are held accountable for anything. The "tax pro" we worked with asked no questions but w2s and 1095. Being new to homeownership we were unaware of some deductions available to us. We found we were able to save due to this error, and get a smaller tax liability while filing our taxes elsewhere. So based on the main H&R Block guarantee VERY CLEARLY specified on their website (easy to find), we were entitled to a refund of the "tax pros" filing services, and, as stated, could have them filed amended at no charge. When we contact this business, they refused the guarantee. Told my husband it was our fault for not knowing (why do you go to a tax pro place??). Now working my way through h&r corporate because they didn't file or give the refund at this point. Fun
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April 2023 by Maria Ponce
Louann is the best! Very kind and prompt. I can honestly say that she genuinely cared to help me the best she could! And I do appreciate it! Thank you Louann and H&R Block!
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March 2023 by Shelly T.
The staff at H&R Block In Fortuna are always very friendly and helpful . They are nice when I call with more questions, and Teresa is professional with my taxes and any questions I have,
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March 2023 by Kate M.
Therese at the H&RBlock in Fortuna was totaly lacking in professional courtesy. My appointment was at 4pm, i arrived on time. At 4:10 I asked the receptionist where she was. He went to her office , returned and said that she was not there. I asked if she was with another client or what. He checks her office again and returns letting me know that was at lunch. By now it's 4:15. I said I was pissed but would return at 4:30. When I got back there , Theresa greeted me as if nothing had happened, and I asked if she would apologize for her unavailability. She responded with "wait till we get to my office". I put my hands up and said it wouldn't be difficult just to say it in the first place. I couldn't believe the rudeness. She told me not to put my "hands in her face". I then left.
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August 2022 by Samantha Franceschi
The ease of getting my taxes done!
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August 2022 by Kevin Thompson
In addition to being rude, unprofessional, inadequate, untimely and uncompliant with American business ethics they are also severely discriminatory in conjunction with people who are economically challenged. My taxes sat on the tax preparers desk for 3 weeks, for reasons unbeknownst to myself. As a tax payers for over 35 years, I am a little educated on some business practice laws, tax preparation and customer service. The only reason they were filed and not completely forgotten about was due to that pesky return that comes in conjunction with filing your taxes. The only reason why the 99% even file taxes. Excuse me if I'm wrong but I'm sure that the day you pay for your taxes to be done by an HNR Block tax preparer and he/she takes your hard earned money for payment for their elite and uncommonly advanced tax preparation skills. I do not consider negligence to be a skill I am willing to pay for. Due to this inexcusable act on behalf of this "tax professional", my taxes were filed so late that the deadline to have my unreceived stimulus money turned into a tax credit was missed, causing me to loose $1800 in my refund. If my taxes had been e-filed on the 6th of June 2022, when payment for their skills had been rendered and hastily collected by this tax filing god, I would have my entire return, my apartment, (which by the way, I lost my deposit on my new apartment), therefore loosing my new home, because I could not pay the rent for that month which was 100% reliant on my refund being in my account by a certain date. It says right
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March 2022 by April Sears
Lou Ann is amazing to work with. She always answers and questions I have.
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March 2022 by Pat Abshire
I know nothing about taxes and it is so nice to just hand it over to someone who does know.
