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“I've never had a negative experience with Ferrell Gas, but this particular fill was extraordinary. It was a torrential rain storm and the young man who came to fill my tank donned his rain gear and battled the elements!”
“We don't use much propane here in Philo, only for cooking on our gas stove and running our gas dryer..Our 100 gallon tank will last us a couple of years. I was figuring it was probably getting low and needed a fill up. I put in an online request for propane delivery on wed Sept 6 2023 and said I thought the tank was at 15%. I really was just guessing. I asked my son to stop and check the tank for me on his way home... He tells me 0%..NO that can't be right..I knew the stove was still working. He says well it's really about 5%..The online request says they will deliver on our next scheduled delivery day..but we don't have one..just will call when propane is needed. So today I try calling the Ukiah office, push 0 to request delivery..then sat on hold for almost 8 minutes, so I just hung up and called the Ft Bragg office. Call was answered immediately.. I gave the very nice fella that answered my account number. He says We Got Your request and your tank was filled this morning!! I was happily in shock! I didn't even hear the propane truck..! I thanked him profusely for their quick service and now I am leaving this review. Wonderful Quick Service. I am a very happy customer..Jackie Villamor”
“You guys are doing a great job. We know that things were difficult a few years ago, with all the challenges of COVID, staffing, supply chains, etc. But things have improved significantly, and we are happy customers.”
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“Great to work with Thompson gas. Efficient, knowledgeable and excellent problem solving. I worked DASHON and BARRY today and they took care of business. Highly recommend Thompsons best propane company in fort Bragg and Mendocino.”