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March 2024 by Haruta Tedeza
The employee here is very nice and kind. We have problem with pumping air to the tires, and he helped us very kindly.
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February 2024 by Dennis Cordova
Oreillys of Clearlake is a great place. Steve and Jorge did a fantastic job of solving my issue due to a mechanics wrong decision. I highly recommend them for any parts or advice. Thanks again Steve your knowledge about the mechanic shop I was dealing with enlighten me and answered lots of questions. My best advice is to really check shop your dealing with, sometimes the lowest price doesn't mean you'll get the job done properly. ..
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January 2024 by Richard Melrose
Good store but did not have what I needed.
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December 2023 by Jonas Lane
Evan Bruce thanks for such a kind review about me but I do not have a tattoo on my collar bone lol but do have tattoos on my arms and hands hope u were able to get sum new tires for ur daily it was my pleasure helping u that day
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October 2023 by Aaron hattley
Nice employee helped me out replace parts very nice service.
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October 2023 by Evan Bruce
Got a screw on my front left tire, walked into the store, was immediately helped with offers to show me how to patch it up with the right tools. These guys saved me a lot of stress and confusion on how to take care of such a simple issue. I forgot the guy’s name that helped me but he’s the one with short hair with tats on his collarbone neck area.I even got a suggestion from Kimberley on how to order new tires and keep some of that business local to prep for winter weather.Thanks again y’all
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October 2023 by Kayla Flower
I come in pretty regularly as its my preferred shop over their competitor. Everyone is so nice, that is except for one employee in particular. I refuse to be waited on him and would rather go to anyone else. He is extremely rude and arrogant. To my horror while I was in there last week, i saw him yell at a female employee then proceeded to chase her and shove her nearly knocking her over, while still yelling at her which I believe was over TAPE. This poor girl was visibility shaken up. I thought for sure he would be fired on the spot, but when I came back a few days later this (and I use this term loosely) man is STILL there. No other place would condone such behavior by an employee. Do better O'Reilly. Also, this "man"'s name is Kenneth.
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October 2023 by Chris Rhodes
They take care of me more often than not. If I don't know exactly what I need to get, they ask a couple of questions and somehow I get the right part... and I mean almost always.
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August 2023 by J. L.K.
I trickle charged my 7 year old battery on Saturday and drove to Riley's Sunday for a new one. Ben was behind the counter that morning and helped me find the absolute right one for my car and came out and happily installed it for me. Kac stood by as reassurance for an outstanding result all together. When I started the car up initially, it seemed a bit sluggish at first...I mentioned it to Ben and he quickly went in and got a tester, hooked it up to make sure the starter, alternator and all were operating at 100%....and everything was fine. I recommend this store for complete and friendly customer service! I'll be back when I need anything for my car. They're a business to be proud of here in our town.
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June 2023 by Phillip Irwin
Just wondering why the sign in the window says they close at 9pm, but they're already closed. They told me they close at 8pm not 9pm. I know I've been here before and it's been after 8pm. What is going on? Does this crew working tonight just want to go home early?
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June 2023 by Aisea Taukave
In terms of auto needs, this is my go to place! Great staff and manageress is on the ball. Thanks guys!
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April 2023 by Jonathan L.
Unexpected battery problems on our vacation threatened to leave us stranded in Ft Bragg. We limped our car to O'Reilly's and found the excellent service of Justin. Although company policy kept him from doing the work in the parking lot, he easily talked me through the exchange even supplying his personal tools to help. His experience with EV's was a godsend. Justin is definitely an asset to Ft Bragg and O'Reilly. Thanks Justin. We couldn't have done it without you!
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April 2023 by Alex Reep
I came in with a punctured tire, and Kac and Edgar went above and beyond to help me use a patch kit & reinflate so I could drive home safely. Many thanks!!
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February 2023 by Travis Weinrich (XRPbags916)
Visiting from out of town and one of my blinker lamps burned out. I came here and not having any tools, the guy behind the counter offered to change the lamp for me!! I really appreciated his willingness to help! Not a lot of that in this world anymore! Thanks fella
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December 2022 by Annemarie B.
I came in after getting a jump start to have my battery tested. Kac helped me immediately and was super nice about it. He recommended a new battery and helped find a good deal on one. I had been needing new wiper blades for a while too so I went ahead and added those on as well. Installation was done impressively quickly. He ran into a little problem installing the rear wiper blade, no big deal. He was going to refund that part of my purchase, but then other staff members hopped in with suggestions until Miguel hit on the right one. I rarely see a team work so we'll together, it was a really great experience.