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February 2024 by Michael Lang
I love supporting local business, but when you treat your customers terribly, you're going to have them leave you. 10 years of loyalty to this pharmacy means nothing and I will never go back.A lot of these positive reviews are just blowing smoke by the pharmacy employees small town friends, don't buy into it.
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January 2024 by Mary Rose Kent
I aim to support local businesses, so I have made it my go-to pharmacy, and I’m glad I did. That said, they’ve cut their hours and are no longer open on Saturdays; this has no impact on my life in that I am retired, but it’s a shame in that it seems as though they’re trying to slowly drive away customers so that they’re forced to close.
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August 2023 by Sarah Custer
There are lovely people who work at this pharmacy, however customer service is lacking. I just asked them if they can have my prescription ready at 9am on Tuesday as I have to go out of town for an appointment - I was told they’d put a note in the computer but that “it’s probably not going to happen.” I have no one to help me and pick it up for me. Why is it impossible to fill a prescription in the morning for a loyal customer? Makes no sense and not good business practices.
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April 2023 by J. D.
I've used this wonderful, local pharmacy for 8 years now.... Lovely and caring folks. I couldn't be happier with their caring service... So much nicer than walking into a huge franchise store.
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December 2022 by Eric Custer
So I was convinced that I needed to change pharmacies by my family due to issues at almost every other pharmacy. Started out fairly well. Now there are issues every single time we go to pickup a prescription. Very rarely do things go smoothly. Seems to me that if you take a certain type of medication there is a bias, an attitude. I don’t need an attitude, I need you to do your job. I certainly don’t need to make three trips because someone gave me bad information. I’m sure most of you have a decent experience but I however am constantly disappointed.
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December 2022 by DR M.
After being yanked around by three different pharmacies in town several months ago, my dentist finally suggested I come here. They're wonderful. After a brief hospitalization, I came in to pick up my two scripts that had been sent over the day before. No waiting! They were ready to go. The only problem right now is that, with their parking lot being under construction, I had to walk from the hospital parking lot. After being sick and in the hospital, it was really difficult for me.
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November 2022 by Teodoro Acosta
Very help full staff service is the best they know and have answer for every question efficiency and very respectfully Mendocino coast clinic is the best thank you keep up the kindness treat everybody the same like family
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July 2022 by Zaya B.
Be aware!!! The worst experience a sick person who needs a prescription filled can have! People who work at this pharmacy don't care about helping people. We spend over 40 minutes trying fill a prescription at the store. They wouldn't pick up a call call from my doctor, wouldn't check fax or email to check for my prescription. Even though I had the prescription on hand, they wouldn't take it. Their system is from another era and staff are incompetent and careless people who cares only about their paychecks. We were from out of town and literally had to beg them to help us, but they didn't even pretend to care or help. If you have another choice, don't go to this place!!!
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June 2022 by J. L.K.
I love small pharmacies and this one is one of the very best ever! Courteous, helpful staff, texts/calls to remind me I have medicine waiting, Just everything I need in a pharmacy! xoxo
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June 2022 by Cinny Lugo
Best pharmacy in town! Unlike pharmacies like Safeway's, when they tell you 15 minutes, they MEAN 15 minutes! Also has pleasant staff and is very on top of things
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April 2022 by sheralyn K.
Go somewhere else if you can. This is the absolute worst pharmacy I have ever dealt with. No Compassion!!!!! They also discriminate.
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October 2021 by Lance P.
Over the course of 15mins. They bounced me back and forth on hold five times. After getting my birthday everytime, they just kept placing me on hold, without ever asking what I was calling about. Then the next day the person was so rude & said they chose not to serve me because, get this, I was rude because I said I'd call back another time due to them wanting to place me on hold a sixth time. Very inconsiderate, & quite surprising due to the fact that they are the sister pharmacy of the one I used for years which unfortunately closed its doors. Oh well, I'll take my business elsewhere, where I'm actually a valued customer. Adios!
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October 2021 by Rizerd
This pharmacy does a great job. Earnest workers and owners who really care. I have particularly been impressed with the counseling of Mike the pharmacist.
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September 2021 by Douglas Isaacs
Good staff of caring people. They know what they're doing and they do it great. Kelly is a wonderful pharmacist.
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January 2021 by Christel Thomas
Wonderful staff, knowledgeable people and always helpful. They provide very customer service oriented care. They also work hard to help their clients solve any problems or issues. A great pharmacy that actually cares about their clients...