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August 2024 by Jennifer
Keith and his team are both professional and honest. I first towed it to the Honda dealer, who charged me $300 for nothing. Ricks's Auto was so kind and didn't charge me $300 to tell me what was wrong with it. Their focus is solely on the customer and my car was completed in two hours. I was blown away by their fast and fair prices. You would be foolish not to bring your car into the shop in Forestville.
I appreciate it, Keith.
Thank you, ?
Jennifer Curreri
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June 2024 by Andre King
Not a great experience. They did a diagnostic for me. Charged me $90, and then said it would be $350 to change the rear tire sensor. Not great to talk to, I had to pull information out of him. Called another repair shop near me and they said they would replace the sensor for $190.
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March 2024 by Tommy Turner
Great place for what car needs. Does what you need. Helps you keep it cost effective. Trust worthy. Much appreciated, thank you.
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March 2024 by Robyn Hood
Rick worked on my car today. This was one of the most pleasant experience I’ve ever had with a mechanic! Thank you, Rick
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January 2024 by Craig Shaw
Great service. Timely and expert work.
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September 2023 by Brenda Barner
A mechanic shop is a mechanic shop, right? Wrong! My car was at an auto shop, (the wrong one)... I was told "oh, that's where you work- buy another car" AND "its $1400, pay that & maybe we can diagnose at that point"Rick's Auto gave me the INFORMATION I needed to make a proper decision. They FIXED car I was ready to throw away for ONLY $306.That's GOOD BUSINESS! I wont go anywhere else again. Thank you!!!!!!
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September 2023 by Colman Pigott
Excellent service.
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August 2023 by Taffy Dugan
We moved to Santa Rosa 2 years ago, and soon after, we had car trouble. It was suggested that we go to Rick's Automotive as the owner, Keith, was one of our new neighbors. What I ended up finding was one of the best mechanics I've we've met, and also one of the most honest.So many times, they could've charged us more. For example, I brought my car up to them yesterday as a piece of the car had been pulled back by block in a parking space (those of you who use disabled parking know what I mean). The piece was scraping the floor and was dangerously close to my tire. Keith fixed it for free! He said that I was a good customer and it was too small to charge for.Obviously, Rick's Automotive has been around a long time due to the excellent relationships they've built up with clients.
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June 2023 by Kristen Sciford
Great experiences. Excrement customer service. Small town, shop small, enables you to build a good relationship with an experienced and trusted mechanic. Thank you Rick for my oil changes and brakes!
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April 2023 by David Dubnow
Keith is the best. Honest and quick. Highly recommended.
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March 2023 by Carloyn Y.
Does a complete diagnostic. Local.Always takes time.Carolyn F Y.
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January 2023 by Stewart H.
A rat had chewed through my coolant line and Rick's came through and took a tow without too many questions and did an amazing repair job! Couldn't ask for a better shop. All the guys are super nice, and will be coming back again and again.
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December 2022 by Yosef Woldu
Rick's auto is the only shop I trust with my cars. They don't try to upsell and are always great to work with. If you value quality work, reasonable prices, fast turn around and most of all honesty, Rick's auto is the place to go.Services: Auto engine diagnostic
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November 2022 by Walt Morton
I needed the belts replaced on my 2006 Toyota Scion XB. After asking around, I decided to try Rick's and I am happy I did. They were great about scheduling the repair and completed this complicated repair job in just a few hours for a very reasonable price. This is a small, friendly, very fast, and effective mechanic shop. Highly recommended, I give Rick's an A+ as an auto repair shop for: FAST. QUALITY. KNOWLEDGEABLE. REASONABLE PRICE.
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November 2022 by Walt M.
I needed the belts replaced on my 2006 Toyota Scion XB. After asking around, I decided to try Rick's and I am happy I did. They were great about scheduling the repair and completed this complicated repair job in just a few hours for a very reasonable price. I really like Rick's. This is a small, friendly, very fast, and effective mechanic shop. There was no upselling stuff I didn't want. They just did the work that needed to be done thoroughly, though they also checked my car over and adjusted the tire pressure, and made sure that overall my car was in good shape. They also have a very friendly shop dog, which is always a plus. Highly recommended, I give Rick's an A+ as an auto repair shop for: FAST. QUALITY. KNOWLEDGEABLE. REASONABLE PRICE.
