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January 2024 by Savannah B.
5 stars. Great location. Great bank. Best bank I have ever had. I love it. They should keep everything exactly the same. Dont change a thing.
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September 2023 by Martha P.
I am now trying to get into my account that I have had for 20 yrs. It won't let me in. Something about signing disclosures WHAT??
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September 2023 by David Y.
Just a sh!! Bank. Do not bank with any Chase branch. Bank is just a pain in the butt with anything.
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July 2023 by Jon Doe
Extremely courteous employees, and their ability to instantly assist and solve an issue I had was amazing.
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January 2023 by BryAhm77
Vinyl signage on their door, and on Google says they close at 6:00 p.m. they have a piece of paper stuck on the door changing their hours. Got here at 5:30 and they were closed. Had to drive my mom who can barely walk to the bank, and we couldn't get in. Totally lame.
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October 2022 by Adam Z.
The banker at this brach some how managed to do the exact opposite and mess up what I was trying to fix in the first place!! Take the 10 minute to go to the branch on MV lake its faster and better Service.
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July 2022 by Kevin H.
They refuse to pick up their phone. Been calling for the past three business days. How can that be? Mona is still managing the branch, which could explain it.
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June 2022 by Josh G.
Although I recognize that they were about to close as it was exactly 5 PM as I approached the door, the lady working inside ran to the door locked it right in front of me and shook her finger at me to let me know that she would not be assisting me, turned around and then walked away. There were still three other people inside being assisted. An absolutely disgusting display of customer service.
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August 2021 by Catherine M.
Went in to set up an account. I was told "they" were with other customers and would call me in an hour. Three hours later I called to see what was going on. Again, they said they were with customers and would call me back. Keep in mind, I didn't see anyone when I initially walked in earlier. Going somewhere else. :(
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March 2021 by Tom J.
My father past away and chase has funds. Went to bank to go through process to collect. Very pleasant process and was told should get mailed in about a week. After 30 days realized did not receive. Contacted bank on a friday was told that they did not know why it wasn't processed but no problem come in on Saturday and we are authorized to cut you check. Arrived on saturday everyone was pleasant and waited to be served. Aft a bit of a wait was told that there was another glitch and could not issue check. Was told i would be contacted on monday to resolve. I have a very busy schedule and realized today did not get a call as promised. Why should this be so difficult?? I constantly get emails to move my banking to chase.. would you with this kind of service??
