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February 2024 by Ann McDonough
This company was reliable and were right on time. I did pay for the guaranteed delivery date, but it was worth having our things delivered fast. Would definitely use them again, but I hope I do not need to.
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August 2023 by Steve B.
We moved from the LA area to Oahu. U-pack was the best price for the service and by sq footage. This was the only company I found that also allowed me to ship my motorcycle in the container with my other goods. They were easy to talk to and gave quick information. Aaron came to deliver my containers for packing in Glendora and he was very helpful and worked hard to get them in my back yard for packing. On the Oahu side Marissa in the office was fun and helpful. They are delivered on time. And picked up in a casual amount of time. No hassle. Great company to help us relocate. Thank you U-Pack.
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August 2023 by Brian B.
I liked u-pack all around for the most part. You get the truck for about 3 days beforehand which is great. They only charge you for what you use, so the price is better than many others. It takes a bit longer to get to the destination, but that's why it's cheaper. My only issues were with the pick-up and drop-off. The app says give 24 hour notice, so I was going to do that, however when you click on the link, it gave me the impression that they could come at any time after I hit the button. I wasn't packed at that moment. I waited until 10pm on a Thursday thinking it would be picked up on Friday. Nope, it was pushed to Monday. The pick-up of the empty trailer was worse. I knew we'd have it emptied quickly and I knew the issue I had with pick up. As soon as we got the trailer, I requested a pick up hoping it would be out the next day (my HOA wasn't happy with a large trailer sitting in the street). The request kept saying the next day, however it wasn't picked up. The following day I called and they said it would be picked up. I came home from work at 5:30 and it was still there, so I called a second time and it was finally picked up that night. Other than that, I'd recommend them
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August 2023 by Pam S.
From the very first phone call UPack staff were friendly, professional and attentive! We even needed a second trailer last minute and we were accommodated quickly and our move wasn't delayed at all. Moving across country is hard and stressful but using UPack made it much less so. We would definitely use them again and refer friends and family, especially for long moves like ours! Thank you UPACK!
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June 2023 by Lori S.
We had a long distance move and U-Pack is my company to help. They were right on time when dropping off and picking up when trailer was loaded. The people I talk to through out this move journey were extremely nice and so helpful. I will be definitely be telling everyone that ABF is the company to use. A 10 star company for sure.
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June 2023 by Jennifer Flynn-Duarte
We packed a 2+bedroom house intp 4 Pods. U-Pack was easy to coordinate with - even dropping off the fourth, unplanned Pod within our timeframe to complete the moving process.The transit took much longer than we anticipated, as there were some coordination issues that were out of our control. However, all of our belongings showed up in good condition, and we really appreciated the MovingStaffers help in both loading and unloading. U-Pack made the process very easy, offered all the services we needed, and would use them again.
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March 2023 by GG G.
Just moved from California back home to Missouri and they were awesome. Hopefully, we won't be moving any time soon, but if we do we know where to go for help.
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March 2023 by Krunal
As someone who recently used U-Pack to move my belongings to a new location, I can confidently say that their team provided me with an exceptional moving experience. From start to finish, U-Pack was professional, efficient, and dedicated to ensuring that my move went as smoothly as possible.One of the things that stood out to me was how easy U-Pack made it to get a quote and plan my move. Their website was easy to navigate, and their customer service team was always available to answer my questions and provide guidance. When it came time to schedule my move, the U-Pack team worked with me to find a date and time that fit my schedule and budget.On moving day, the U-Pack team arrived on time and immediately got to work. They were careful and efficient as they loaded my belongings into the truck, and I felt confident that everything was in good hands. Throughout the move, the U-Pack team kept me informed of their progress, and provided updates on when I could expect my belongings to arrive at my new home.When my belongings arrived, I was pleased to see that everything had been transported safely and securely. The U-Pack team was just as careful unloading my belongings as they were loading them, and they worked quickly to get everything set up in my new home.Overall, I would highly recommend U-Pack to anyone in need of a reliable and professional moving service. Their team went above and beyond to make my move stress-free, and their commitment to customer satisfaction is truly outstanding. If I ever need to move again in the future, I will definitely be using U-Pack!
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February 2023 by Lorina S.
U-pack was awesome. They were prompt and easy to work with. All our valuables were secure and nothing was broken.
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December 2022 by Elrica R.
UPack! Fantastic service from California to Oklahoma. Customer Service reps 10 out of 10, Dispatch Coordinators 10 out of 10, Drivers 10 out of 10. You pack they move( they give you 3 days, extra time if needed.) They deliver you unpack. Again 3 days they give you and extra days if needed. All for one set price. If you need the to hold I storage until you arrive approximately $150 for one 27 foot trailer for 30 days. How awesome is that!. All prices are set based on footage used in the trailer. Our move with UPack was under $4500. We couldnt get a better price or service anywhere else. We have already spread the word and would use this service again if needed. Thank- you UPack and ABF
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November 2022 by Sari N.
We considered UPack, PODS, UHaul and several moving companies when we needed to move my mother-in-laws belongings from Southern California to Southern Oklahoma. By far, UPack had the best customer service, options (container like PODS or small freight trailer), price, and flexibility for the move. They even assisted in scheduling movers to pack and unpack, which is provided by a separate company. We had a flawless move and would absolutely use them again.
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November 2022 by Michelle O.
We moved my mom from California to Kansas City. It was so smooth with drop off and pick up. Customer service was readily available. The only hiccup was with the drop off, I was told I would get a phone call an hour before they do the drop off, but never received a call. It wasn't until we went to the storage facility that we saw the relocube was dropped off. All in all, I'd definitely recommend U-pack and would use them again should a need arise.
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September 2022 by Chris D.
You won't find a more professional or competitively priced moving company than U-Pack. We recently moved to Texas from California and every person we encountered in the company along the way was simply the BEST! From customer service to the drivers at each end of the move to schedulers....all were so friendly and professional and were truly a joy to deal with. We did all the loading ourselves and everything arrived exactly as we put it in the trailer...absolutely nothing was damaged. We had both a 28ft trailer and a relocube. You can check out other companies, but none will offer what U-Pack does for the price. They were considerably below Uhaul and we didn't have to drive or pay for gas along the way! Every scheduled time was met at each end...and there are no hidden costs...we were charged what we were quoted. To say we highly recommend them would be an understatement....they are absolutely the BEST....there isn't another moving service that could begin to compare. We promise you can't go wrong with selecting U-Pack for your move!
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August 2022 by Mrs C.
We moved from CA to SC. U-Pack was the best reliable quote as well as the lowest we received. Other companies are known to charge hidden fees. Not with U-Pack. Everyone was super helpful and the process was easy. Our cube was stored for two months and not one thing was broken. We did have some water in it, but because we used plastic boxes, nothing was damaged. I high recommend this company for your moving needs.
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August 2022 by Michael Abeling
You guys did a great job!Trainer delivered on time, picked up on time, delivered on time and picked up the empty ahead of schedule.Moving is never easy, but you made it easier.