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March 2024 by Sonia M.
This Smart & Final used to be my go-to for everything. Sad to see it be so poorly managed now... the employees always have headphones on, the past couple months everything I come for is always out of stock. If you ask someone for help they just walk away without acknowledging they heard you. There's no cell service inside the store (not their fault maybe but still sucks) the lines are always backed up due to only having one person working. Lately when I've gone It takes up an hour of my day and still have to go to other stores due to lack of inventory. I'm sorry to write this, because I've grown up coming to this store but I've never had such bad experiences back to back to back. I'm writing this because maybe management has no idea this is going on.
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February 2024 by norma bravo
I visited Smart & Final in hopes of finding individually wrapped candies to offer to my church function. I absolutely found a plethora of options. I bought Lifesavers, Werther's & Hershey's miniatures. I even bought Halls drops in Economy pack. I was able to get everything I was looking for. Thank you Smart & Final!
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November 2023 by Edy Setay
It was great. The checker in whose line I first entered allowed a person to cut in front of me, as I was next to check out, after I had placed my items on the conveyer. The checker in the next aisle had no one in line and saw what happened. I said we'll I guess I'll come to you. I began transferring my items back to my basket to get iher line, and she just checked all the items from the basket while it sat there, before anyone else could get in her line. WHAT A NICE GESTURE. It saved me lots of time.The woman who cut in front of me was still arguing with the 1st checker about a refund. But I was done and left happy.They also had the lemon bar mix that was nowhere in the Walmart Fintana store.
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September 2023 by ChasReal LadyCakeMix
This store allowed someone to spend food stamps benefits without a card or pin. I live all the way in Baltimore MD. & my state issued ebt food stamp benefits were fraudulently spent at this store location in Fontana, California. A total of three transactions were allowed and these actions are now under investigation. But please be careful when going to this store because I am not sure if an employee was involved. allow this to
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September 2023 by Yb Slime
The hiring manager is really rude you guys need to fire her
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September 2023 by Daniel R.
WTF HAPPENED TO THIS LOCATION....it looks run down on the inside, water leaks galore,over priced items lots of items out of stock and no carts...i was actually embarrassed shopping here i wanted to leave but my mom wanted her cabbage...sadly this will be my last trip here till they get their s#!+ together
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September 2023 by Blanca N.
What is going on with Fontana Smart & Final? The service has gone down with the new associates. There is nothing on the shelves always out of items. Before they had a good system going and never out of anything. Now there are no shopping carts to do your shopping. Hope they don't close their doors and get their game back.
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August 2023 by Lady Red
Friendly customer service, great location. Only complaint, need more beer nuts.
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August 2023 by Elizabeth Davis
Only gave 4 stars because of product STILL out of stock, it's been 3 weeks:(
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July 2023 by Christopher Puppe
Great prices when you need bulk items for parties and family events.
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June 2023 by Albert Machado
Great prices and they always have exactly what I'm looking for
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May 2023 by Zack Na
i love this store its fire????? I recommend you going to this store ????? so much good food and snacks ???? the best of the best ?????and they got prime energy ?????? ????
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March 2023 by Patty S.
I went to this store because I saw they had $10 off for $40 of frozen food purchase. I go and that promo is all over the store. I ask an employee if it's everything that is frozen or only select items, none of the tags say anything like this item eligible this not etc. She's like umm I'm new I don't know. Oh ok. I'm very considerate of the employee's and the people in line. I go to check out and before I get rang up I ask the cashier the same question, all items or select? It says it no where and another employee doesn't know. "Umm I'm not sure. It looks like you have all frozen so it should go through" she scans it all and no $10 deducted. She tells me it needs to be charged for the the $10 to come off. I told her it doesn't work like that and she said it did. So the receipt prints out and nope no discount. I'm like I keep asking for help and literally nobody can answer my questions. So she leaves the register to speak to the manager in a room, she comes back and says that each tag says if it's eligible or not. I'm like I read all that can the manage go back and show me those tags then? I've got time please let's go see that together. She says NO. The cashier Skyla and the manager both knew not true so refused. Then she starts getting upset and apologizing to customers for me taking up everybody's time. I told her I didn't want to and kept asking questions just to keep getting umm ehh idk answers. We finally finish and leave paying all full price and told her instinctly thank you when she handed me the receipt and she didn't reply she was so upset. To add to it most items in the store are missing price tags. I have to Google the item to get a price for it. Weights and Measures would have a good time there citing so much.
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February 2023 by Pablo Miranda
Always excellent food and good service great prices
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September 2022 by Elizabeth M.
I like Smart & Final I go there for there deals I like shopping in big quantities so I don't have to go back for a couple weeks. And it close to home nice!
