Ross Dress for Less offers a wide selection of brands and the latest fashions for family and home at 20% to 60% off department store prices. Customers appreciate the low prices and friendly, polite staff who greet everyone. The store is clean and well-sized, with helpful employees like Clara and Cheyenne who maintain professionalism and cheerfulness, even during busy times. However, some shoppers have found limited availability of certain items, such as shoes in specific sizes, which can lead to longer searches or missed purchases. Despite occasional issues like limited home goods or misinformation about clearance prices, most reviews highlight positive experiences, good customer service, and a variety of clothing options. Overall, Ross is seen as a store with affordable prices and friendly staff, though stock selection can vary.