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March 2024 by Susan B.
Sagan was nothing short of amazing! She intricately took care of my puppy in such a detailed manner !! I look forward to booking with her again!! Princess's mom
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February 2024 by Dominique A.
Laci did an amazing job grooming my baby girl!! Nobody wanted to take a walk-in haircut, but Laci did it and she did great!
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February 2024 by Joanna M
Good prices but not enough people. I waited for 15 min for help. I asked for help and the girl behind the register said we have no time. Really. I guess I'll just go somewhere else.
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December 2023 by Riana Teran
I called the store looking for a crate for my dog after I browsed on their website. I was trying to confirm what would be in store, however I felt like an inconvenience on the phone cause I was told to just “go online to look” (even tho online it doesn’t tell me the aisle/location etc). Then we were looking around for carts and the associates watched us looking while talking to each other. We asked them where they had their carts and they shrugged and said I don’t know. We had to go outside and find one from the parking lot. While checking out the associate just gave the receipt to us without looking even though I was already struggling to balance the extra large crate. Overall, me and my mother felt unwelcome, ignored, and that we were a huge inconvenience.
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November 2023 by Angie B
Very clean and big selection. I was able to take my pooch and shop comfortably…
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November 2023 by Barbara Shattuck
Jessica L. Did an amazing job on my minature schnauzer. I paid up front and forgot to tip. I called and she was very kind and I was able to Zelle her.Thanks for amazing service.
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November 2023 by Honey B.
Have been a regular customer of this specific petsmart location for years for all my fishy needs. I currently have a pond and 3 large planted tanks. Went in today looking for a new addition to a tank that currently only houses one fish, so I wanted to add another of the same type. The new aquatics employee was very condescending and had mad attitude.Being protective of the animals you sell is always a good trait to have as an employee of a pet store, and I can tell this location is trying to be better about its fish. However despite my multiple tries to tell her that the tank it’s going into is more than big enough, and that I’ve got it handled, she continued at what seemed like a shoddy attempt to upsell me and berate me. Please tone it down!!!
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October 2023 by Asti L.
I Brought my miniature schnauzer puppy here to get her groomed in September 0f 2023 and I should have known from this 1st mishap not to bring my dog back... anyway we dropped her off they called me to come get my puppy hours later come to find out they released her to us pre-maturely... we get halfway home & get a call saying she wasn't completely done ... so we bring her back so they could finish... mind you my dog is already traumatized from her first experience... we ended up waiting an additional 45mins to an hour to get her back the cut was decent & an actual proper cut for a schnauzer breed ... so we overlooked the mis communication. it's October and I sent her back this time my mother took her to get a cut because I was at work ...since her fur grew back pretty fast my mom told the employee she wanted the infamous schnauzer cut on the body & teddy bear face trim ... this is not at all what we asked for! They shaved my dog down soooo much it horrible I almost didn't recognize her i literally almost cried... this is totally un acceptable!! & I'm so mad that i couldn't address this because i got off work so late ... my dog is so depressed I will never be bringing MisO back here ...
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September 2023 by Jennifer Johns
I met the best groomer. Mariah! She is such a sweet beautiful girl. My Rufus loves her and she makes him look so handsome. I love taking my boys there! Especially if my groomer is Mariah….lots of great shops walking distance and close to freeway! Also they have cute cats that need a home! Spay and Neuter your animals and adopt a pet that needs a home!
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August 2023 by Simone W.
Very rude, inconsiderate in the grooming department and when spoke to cashier Jewel and supervisor Joel just as rude and inconsiderate. I guess it starts at the top and works its way down. Rude rude, rude no customer service.
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July 2023 by Jacklyn Bowie
I always find everything I need for my dog. This is the first time I had grooming for my dog and I am very impressed from the work done on my dog. Very professional and super friendly staff.
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July 2023 by Jackie Andersen
I'm SO happy, so is my kitty!! Genna is AMAZING! She did such a fabulous job with my baby girl!
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July 2023 by Javier Flores
Terrible service. I came in to buy a leopard gecko and there was so much confusion about the price. Once I spoke to the manager she began to give me the wrong care information about the gecko. The manager refused to sell the gecko to me until I could prove I had what they excepted to be the "correct equipment". I went to another nearby petsmart and bought a leopard gecko with zero issues.
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July 2023 by Javier F.
Terrible service. I came in to buy a leopard gecko and there was so much confusion about the price. Once I spoke to the manager she began to give me the wrong care information about the gecko. The know-it-all manager refused to sell the gecko to me until I could prove I had what they excepted to be the "correct equipment". I went to another nearby petsmart and bought a leopard gecko with zero issues.
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July 2023 by Lynn K.
Today i took 2 little dogs into pets mart they almost got hit across. The street the man manager was mean he told me this isnt a dog shelter we were going back and förth i told him you work with animals i will tell on you that you. Dont belong working here