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July 2023 by T B
Had great customer service at the Fontana store
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March 2023 by Tricia V.
The women who work here are so rude and snarky. Go to another location to shop trust me.
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December 2022 by George L.
Great customer service. Mayra was very helpful and cheerful in handling my visit. I would recommend this location for shopping.
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December 2022 by Ale M.
The customer service at this store sucks! All the ladies are rude and not helpful. They always look at you with a suspicion look or bothered. When I call to follow up on a order, they placed me on phone for a long time and no resolutions. Worse experience, I don't remember this store being like this pre-Covid. So unfortunate!
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September 2022 by yesenia022
Love this location, the staff is always very friendly. Also, this Kirklands is bigger than some of the other locations I’ve been to.
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September 2022 by Stephanie C.
Staff was nice And helpful. I went in last week and had a sleeping baby on me. They offered to help me grab items and even put some in the back counter while I continued to shop! One even offered to help me load the car. I found some great deals and will definitely be back since there's so much more I want! Lol
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August 2022 by Cindy B.
Staff very rude. Not helpful at all as if you are bothering them. I will drive the extra miles to go to Eastvale.
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May 2022 by V C.
Staff is rude and not helpful at all. I would not recommend shopping at this location. I'd try another or just go to Home Goods. Never had a bad experience there.
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December 2021 by Brittney D.
I ordered something online and chose to pick it up. The website says that they do curbside pick up, but when I called the store to notify them that I was there they were very rude and annoyed that they had to bring my order out. I was in the parking spot directly in front of the front door, and waited for 30 minutes. I finally called again and the rude worker said that I needed to pull up right in front and wait in oncoming traffic in the busy shopping center. I did so, even though the spot I was parked I. First was actually much closer. Then she comes outside and tells me that she can't cross the crosswalk to my car and I needed to turn it around? It was probably again, another five steps for her. Bottom line, if your employees are going to be so ridiculous about bringing orders out, maybe you shouldn't advertise it on your website.
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November 2021 by theresa coleman
I was looking for a snowman hat that I saw online when I got there she said they weren't sure what they had it she went above and beyond looking in the back for the snowman hat impeccable customer service
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October 2021 by Terri Sotelo
The store fall decorator beautiful items i with clearance selection I beautiful wooden welcome very reasonable $8.50 few scattered. Nothing I can’t fix. I had store to my self. Very friendly great ideas to decorate my home. Friends check it out.??
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September 2021 by Vuoch. L.
Right now the store as a lot of fall decorations on display and the scented aroma of cinnamon and pumpkin spice through out the store. Found a beautiful rug $299 at 30% off sale . The rug is more beautiful opened and in my house with all my furniture . The colors are not too bright , more soft and light . Colors of Navy , pale blue , creme a hint of mustard and copper . Goes perfect with my entire living color scheme .
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July 2021 by Susie Curado-Kam
Went to look for a lamp but saw that their clearance items were not included in their 40% off sale. The clearance price was acutually higher than the 40% off would have been and was non returnable. One item that they were supposed to have according to their website could not be found. I left empty handed. The prices at this location are higher than their previous Victoria Gardens location.
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June 2021 by Charla Rios
Store always smells great ! Feels very homey. A little pricey but very nice!
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June 2021 by Julia Gulia
The lady's are so friendly, the store is clean lots of beautiful stuff
