-
October 2023 by Sam E
I was looking for a venue to celebrate my daughter's engagement and I found this amazing place.Lupe the coordinator of the place is something else, she is amazing and very helpful ? ?In the event time Louis and J made it so easy ?I appreciate you all for making this happen ?Thank you for the other members of the staff team ?
-
August 2023 by SILLYFUNNYSPINNY
Good staff but bad staff summer camp with foam in fountain poop in pool and kids annoying Mr Jaylen go fund me sewy man nice friends
-
June 2023 by Jennifer Wallin
Great pool, and fun summer camp.Cute classes for the kids. Dance was booming with fun.
-
April 2023 by Ashley B.
The toddler school is ran by masculine women who have no children and no experience with kids. Obviously they started this job not for the passion but for the money. My daughter came back with a cut in her inner lip and as days went by it started to get swollen. I had them take note and supposedly they have a book where they write these things. Come to find out There have also been similar complaints from different parents even before me. One of the workers named Esmeralda looked at my daughter then she rolled her eyes at her. If you like professionalism and high value places send them somewhere else. I'm new to this city originally from LA where people are more professional so I'm not used to trash places like this. Do not send your kids here. If you want a better experience for your child spend more money elsewhere and you'll deal with a whole different group of professional people.
-
September 2022 by Sonia B.
I had my 20th anniversary party at this location. And I have to tell you, that Lupe and her team did an outstanding job from the planning stages on through the actual party. The staff was very warm and accommodating. Lupe was available and able to assist and answer any questions along the way. I would strongly recommend coming here to do your event. Lupe, you and your team rock!!
-
April 2022 by Ronice W
Unfortunately, we were planning a memorial service for a loved-one and securing a Banquet Room on short notice would be difficult. Lupe (Community Service Coordinator) explained the staffing challenges that the pandemic has presented and agreed to contact neighboring centers in efforts to accommodate 1 of our requested dates. Within 30 minutes, I received a call-back from Lupe with heartwarming news. She was able to secure staffing at the Heritage Neighborhood Center and satisfy our 1st requested date.While preparing for the service and testing audio/video equipment, several trips were made back and forth to the center. Each time, we were greeted by friendly staff (Noah & Aleesa) who exhibited patience while my family debated about setup arrangements. We were never rush and all of our questions were answered in details.The day of our service, Aleesa and Lupe were present to provide any additional last minute request. Our check-out process was smooth and effortless. My family was extremely pleased and delighted by the Heritage Neighborhood Center. My city made me proud!
-
April 2022 by Ronice W.
Unfortunately, we were planning a memorial service for a loved-one and securing a Banquet Room on short notice would be difficult. Lupe (Community Service Coordinator) explained the staffing challenges that the pandemic has presented and agreed to contact neighboring centers in efforts to accommodate 1 of our requested dates. Within 30 minutes, I received a call-back from Lupe with heartwarming news. She was able to secure staffing at the Heritage Neighborhood Center and satisfy our 1st requested date. While preparing for the service and testing audio/video equipment, several trips were made back and forth to the center. Each time, we were greeted by friendly staff (Noah & Aleesa) who exhibited patience while my family debated about setup arrangements. We were never rush and all of our questions were answered in details. The day of our service, Aleesa and Lupe were present to provide any additional last minute request. Our check-out process was smooth and effortless. My family was extremely pleased and delighted by the Heritage Neighborhood Center.
-
March 2022 by Bonnie M.
I was a little hesitant to rent this venue for my daughter's Sweet 16 due to the most recent review not being very positive. But besides the challenge of having to take time off of work to accommodate the limited hours the facility was open to meet with the event coordinator, I had a great experience. Lupe explained the contract very thoroughly to me, answered all my questions, and responded to my emails in a timely manner. The hall was very reasonably priced, they set up all the tables and chairs, had a nice big projector screen, two tvs, a big kitchen, access to the patio area, and plenty of parking. The staff that helped me on the day of my event (Luis and Claudia) were awesome. They helped me set up the AV system so we could play our video and music, made sure the bathrooms were fully stocked with soap and tp, and were readily available to help me the whole night. I would definitely rent this venue for a big event again!
-
October 2021 by Luis Uribe
Great place to have get together's.
-
August 2021 by Shahidah M.
My family and I recently hosted an event in the banquet room and the manager Lupe is very difficult to work with. She is not accommodating and for it to be a 'neighborhood' center, she makes it seem like you're asking to rent her personal home. She drills you with a lot of unrelated questions and is very abrasive about it. She doesn't seem to care to serve the community and acts like it's an annoyance when you have concerns. Due to her demeanor alone, I would suggest not to rent from here. The venue is very nice and large, but we did not receive the items in the contract like electricity for the food warmers or a microphone. Due to the size of the room, the microphone is seriously necessary. Not having one caused the guest experience to lack because they couldn't hear. We had access to the kitchen but could not cook. We were told that we could plug up warmers in the banquet room but the outlets could not withstand the amount of power required. So our food was served very late because we had to use the 2 small warmers in the kitchen. Then, they refused to reimburse us for these inconveniences because we ran late. Unbelievably unprofessional! I am very disappointed because the venue was $100 per hour! I will say that the other staff were very kind and did try. However, they were unable to fix the issues and that made the overall experience (especially Lupe) unacceptable.
-
March 2020 by Joyce Aghedo
Will post after the wedding event.
-
February 2020 by Judith Davis-Tolbert
Free printing although it feels like the black sheep of Fontana rec centers. The computers are older and the printer breaks down a lot.
-
December 2019 by Christian Arriaga
Very nice reception hall
-
November 2019 by Carlos Escobar
I was the gurd for the night they had a wedding celebration, and it's a very beautiful place.
-
September 2019 by George S.
The staff is very helpful. The building is secured and actively being secured by the staff. The restrooms for both men and women are clean and always stock with supplies. The kitchen is available and maintained.
