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October 2024 by Nelly
Dr.Emily Gray and Yaz were amazing with our cat! Dr.Gray was so sweet, and answered all of our questions with great detail and insight. Front office staff, was so great as well! I believe her name is Diane? Great service!
Thank you, Heritage Animal Hospital! Morty appreciates you all!
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October 2024 by DarkseidNation
SAVE YOUR MONEY
I’ve been bringing my dogs here for several years. Initially it was great, but there has been a real drop off in service. My previous dog needed to be operated on 3 different occasions for a possible spider bite. The bite was taken care of on the first occasion but due to bad stitching I had to bring her back in 2 additional times where she had to sedated and they needed to restitch her again. And yes, I had to pay in full every time, totaling over $2k in bills. I have now taken a pup in for a UTI on 4 occasions with no resolve. Each time I’ve been charged over $200 for a urinalysis which only indicates if a UTI is present and been given the same two medications in pill or liquid form with no positive results. Now, they are requesting that I do a urine culture test to pinpoint the exact bacteria present. My question to them was, Why was this test not performed from the beginning, saving me several hundreds of dollars? Which they had no answer, and only stated that this new test would have to be done for $189 (medication not included) in order for them to provide me medication.
This place has become about the dollar, don’t trust your dogs well being with them.
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October 2024 by Cristopher Santos
UPDATE 10/14/2024: They accepted our other dog Skeeter for an emergency visit after he experienced side effects from cancer treatment. So eternally grateful!
FIRST VISIT IN EARLY 2024: Hopscotch and I had a wonderful experience here! Everyone was so kind. They were able to see him on a walk-in basis, which I really appreciated. You can tell they love our pets as much as we love them. Cost was reasonable based on my experience with other vets in the inland empire. Although it is a bit far from home, I might be coming here from now on. Thanks!!
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October 2024 by Miranda Lepe
I brought my dog here for a check up and she had pyometra. Because it was Saturday most animal hospitals were either closed or booked. However due to the symptoms she was having heritage was able to squeeze my dog in between other appointments. She needed emergency surgery and the staff was very friendly and informative. I asked alot of questions and of course my family were very worried because this infection can be fatal however not one rude staff, very understanding, very patient with my family and I, &they made my dog comfortable. I’m very lucky and I can’t thank them enough for saving my dog molly. We will definitely be back. Thank you heritage staff ❤️
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October 2024 by C.
Incredible staff, reliable sources, beautiful building, quality care, and reasonable prices. What more can you ask for?
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October 2024 by Serena Wong
Took my boy here for the lump removal surgery because the one growing on him got ruptured and starts bleeding. We were worrying about his infection so have no choice but to taking him in. The receptionist and other staff at the location are very warmth and welcoming reassurance for each steps of the procedure.
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September 2024 by Mari Bailey
Hi, I would like to share my experience with this animal hospital. I had a pitbull and he was not eating when he loved to eat. We tired to give him wet food his favorite and he started not to eat and he was very tired. We took him to this hospital two times and they told us he will not make it second day there he was breathing unwell and he passed away because of kidney failure. Just recently I took my cat there because she was not eating aswell. We took her there and it turns out she had a tooth infection and they had to remove multiple teeth she came home breathing hard and I am not sure what made her breathe as hard. And the second checkup she did not want to go there but we took her because it was a check up. They told us the news and she passed. I will not be going here again. I can not explain how this can happen a second time I am truly dissapointed how this hospital failed my animals.
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September 2024 by Claudia Uribe
Wonderful service from the beginning to the end.
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September 2024 by Emily Suxo
Got the dogs shots up to date quickly and efficiently. Great experience every time!
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August 2024 by Yuliya Lopez
I am very satisfied with your services. All of staff members are very caring for not only my pets' needs, but also my needs as their owner. I have had the best experience! They always provide prompt answers to my questions and quick care when needed. Thank you!
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August 2024 by janet schwab
Explanation of procedure was easy to understand. Dr. Griffith answered all my questions.
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August 2024 by Elli Williams
I was really impressed by the fact that I was able to get an appointment for my dog the same day that I called. I was a little nervous about the drop off system, but the provider assured me that my fur baby was in good hands and would be returned to me by the end of the day after she was seen. They also explained everything that was going to happen over the phone and provided a quote before I drove over. The staff were all very friendly, knowledgeable and made me confident in their abilities to give great treatment to my dog. The hospital is clean and welcoming. Overall, I had a great experience here and feel that my pet was well taken care of.
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July 2024 by Kay Garcia
Caring, competent, medical care for our pet. They listen and evaluate your input in the care of your pet. I have a anxious, and nervous dog that requires special cate when dealing with him. Dr Ellis and all the vet techs at Heritage Amimal take wonderful care of our boy. Quality care every time
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July 2024 by Celia Sanchez
Friendly staff, my pet is always handled with care. Great vets.
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June 2024 by Nina Fajardo
It is usually easy to get an appointment and the staff are all very nice. I can tell they care about my dogs and do what is best for them.