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March 2024 by Kenisha H.
If I could rate this place 0 starts, I would but unfortunately I have to put a star in order to post my review. My Mom dropped her dog off and 2 hours later received a call stating that she was ready to be picked up and needed to be rushed to the vet due to being cut under her arm. When my Mom arrived, they stated she still had to pay for service even though they harmed her dog. That wasn't fair at all, then had the audacity to tell her not to go to a certain vet because they're expensive. My Mom went to her usual VET and they still had to take care of the bill. If you love your dogs & care for them, you will not drop your dogs off here. This is unfair, she's going through pain she doesn't deserve. Y'all need to be shut down, y'all ain't right. No sympathy for the situation at all. God ain't no joke.
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February 2024 by Dina Garay
Super good service, definitely recommended
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February 2024 by Sandra “princess” Purnell
Always nice,
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February 2024 by Richard Reyes
These people killed my dogs February first 2024 my dog went in fine came out and died they did something to him they poisoned them with a flea bath with their inexperienced child labor workers our dog had been with us 16 years to lose him for for a mistake that they made please don't ever take your pets here to this inexperienced butcher shop I dropped of my dog and this lady assigned him to her minor daughter she had all kids at this place of employment I called 9 times and my wife also called several times and they just kept hanging up on us they did something really bad to my dog and they didn't get him help when it happened they tried to hide it too many suspicious things that day I hope and pray this business gets shut down asap
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February 2024 by Richard R.
F*** this establishment they killed my dog they know he has special needs and then neglected to abide by them it was in their computer system and everything my dog was mishandled probably even poisoned from their flea bath that was not authorized by me a lot of suspicious stuff happened that day hanging up on me seven times in a row when I was trying to inquire about my dog my dog passed away 5 minutes after leaving that establishment 16-year-old dog gone just because these people are inappropriately stabbed and don't know what they're doing
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February 2024 by Victoria Valverde
I feel ashamed I barely discovered this amazing place for our baby boy Choco! The staff here is absolutely wonderful and so caring. We are definitely forever customers now because this is the place and service you want your furry baby to be taken care of at. Cannot thank enough for such good notes about our baby’s ears— this tells you that people who work here, love their job and pets! Attaching a happy picture of Choco boy, forever customer now.?
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January 2024 by Isabella Montero
I took my dog Max, and his haircut is absolutely adorable and way better than pet smart. The nice lady, Jasmine, gave me tips to take my dog a bath and recommended shampoo, which is so nice of them.
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December 2023 by Lucina G.
[pet killer spa] This place deserves a zero star rating. They're disgusting excuses for human being. I brought my dog in for a simple nail cut and deshedding bath for him to come back completely and utterly traumatized. For one they took my baby in with a leash ( i provided my own with harness) wrapped around his neck choking him to the point of dry cough and started pulling him in instead of picking him up or simply walking him with his leash. My mom went straight to the back to get him to see what looks like a butcher shop in the back with a loose table and a leash hold at top. Please read the reviews as there have been MANY PETS that have died in THEIR care! SHUT THIS PLACE DOWN!!! Im not the first and definitely won't be the last...
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November 2023 by Rosie Pimentel
Love Happy Tails! We have been customers for years and it’s always been amazing! They treat our pets like their own. Thank you Happy Tails for always being phenomenal
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November 2023 by Deborah Woods
Amazing customer service. Prince Nudlez always come home looking like a Prince! We absolutely love Happy tails ?
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November 2023 by Irma Arevalo
I have bee been coming here with my 2 dogs For many years they always do and excellent job . Berry good costumer service.
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October 2023 by Roberto T.
Not worth the trip. Brought my cat in, was told 3-5 hours which seemed like a lot but didnt give it too much thought. Get a text 30 mins later saying hes done, i go to pick him up and told that he was too aggressive. Ive had my cat for a couple years and hes not aggressive at all. The customer picking up her dog in front of me received the same speech about her dogs aggressiveness. Not worth the effort to go to a small local business like this
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September 2023 by Brian Snyder
Staff is very friendly and knowledgeable. They did an awesome job. Will definitely be taking Macy back
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July 2023 by Jorge Negrete
I don’t recommend this place. I’ve been taking my dog here since he was a puppy. It was his first grooming place so today I get a call regarding that my dog bite a worker who was apparently a guy when yesterday I called. The lady sound really nice and sweet, telling me that she will have an appointment for my dog today Friday with some lady name Stephanie I think it didn’t end up happening. They pass down my dog with them new guy that they just hired now they’re charging me to pay extra cause it’s my fault when my dog is sweetest nicest dogs. I’ve never seen him act that way that’s why it’s hard for me to believe this. also, they didn’t have no proof of my dog doing it or no videos or nothing I don’t recommend this place if they don’t have cameras behind doors.
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July 2023 by Asia S.
I've been here about 5/6 times and today I went and they told me my dog was " aggressive " and bit a worker there and that they charged me a fee WITH NO PROOF OR EVIDENCE IT WAS MY ANIMAL !! and also the SAME lady told me he has no history of my dog being " aggressive " and it took them from 11:30 to 2 to get my dog out of the cage to groom him. i had 2 staff members approach me very aggressively demanding I pay them the fees when they had no proof . 1 staff members told me to look at the worker my dog " bit " hand but there's 6 other animals in there and still had no proof I had no problem paying if there was just some time of video proof . Not only that I have no idea if someone was physically or verbally abusive to my dog again I needed proof !
