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March 2024 by Lawrence Rabadi
Came from far away to get chocolate cover strawberry, when I got there they said they ran out and when I asked to make more they said it’s to close till closed @4:00. They close @7:00. All they had for sale was cheese cake bites on display with flys in it
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March 2024 by Natalie Ramirez
A wonderful birthday present! My driver from this location, Diane, did an excellent job of delivering the arrangement, giving an ETA and a picture when it was delivered. Would recommend!
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March 2024 by Vanessa Deniz
I ordered from this location, great service and Diane the driver delivered on time plus she was very good at sending me updates.
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February 2024 by Jess Kirby
thank you to this location for working with me. good customer service and problem solvers. thank you Diane for keeping me in the loop with the delivery.
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February 2024 by Jerina Cordova-Lieb
They offer the best customer service we've had in a very long time.
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February 2024 by Ozzy
Do NOT order from this location. They will not deliver your items and then threaten to not give you a full refund. I should have listened to previous reviews. This is by far the worst store in the company. They are known to ruin holidays and events and it just happened to me.
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January 2024 by Jose Toscano
Great experience with this place. Ordered here for a gift for someone as I was out of town. Diane delivered the gift and was courteous and very communicative with when the delivery was in route and delivered. Thank you!
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January 2024 by Antonia Gutierrez
Places an order at 10am by 6:30pm it was delivered. They kept me updated and im content with the service
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January 2024 by Patricia Sturges
Diane kept me informed of the delivery, including a picture. I very much appreciate her thoughtfulness.
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January 2024 by Kita Green
Absolutely loved Diane’s communication and promptness
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January 2024 by michael Akyon
These people are awesome. I originally placed an order online, but since the location was a bit further than their usual deliveries, my order was cancelled. I called up the store and spoke with Nydia, the manager, and she was super helpful. She told me that they would get the order done for me. Diane was the driver for my order and she kept me updated along the way letting me know as soon as it was delivered. They went above and beyond and would 100% order from here again.
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December 2023 by Manuel Melara
Diane did an awesome job today. She kept me updated on my order status was very professional and suggested to try on new yummy items they have in store.Thanks again!! Diane deserves a raise!!
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December 2023 by Toni Castellanos
It was my mom's 65th birthday & I couldn't be there. So I ordered an Edible Arrangement & it turned out soooo cute! They called & explained they needed to sub the chocolate cake for vanilla -- totally fine because there was plenty of chocolate. I told them some delivery details & they were on top of it. Diane {the delivery lady} texted me with an ETA & sent me a picture when she dropped the package off. Very thoughtful. Thank you for making my mom's day a little more special.
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December 2023 by Maritza R
I had an awesome experience with this edible store. Prior to coming here, I went to the one in Riverside, where they were super rude. When I called the fontana location, Desire was very helpful and very sweet. I told them the experience I had at the Riverside one, and they made it up for me . They didn't have to do that, but they did ❤️. Desire and Diane were so nice and sweet. Also, Diane offered, if any comments, concerns, or questions, to not hesitate and contact them. This is the customer service that every store needs ?❤️. If there were 10 stars, I would definitely give it to them. Thank you, ladies, and definitely, I will be back to this edible location ? . Great customer service and location was very neat and clean ? ?.
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December 2023 by Nicole A.
After a mishap resulted in my order not being delivered to my family, it somehow got rerouted to this store. Luckily, when I called today, the person who picked up was able to solve everything and make sure that my order would be delivered. Their delivery person, Diane, texted me to let me know their ETA and kept me updated. The flowers were well received and I’m very happy with the customer service that this store has given me.
