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March 2024 by Nah N.
Gas station closed. Self check out machines SUCK. Not sure why Costco does it improve its technology. Oh, my bad, I forgot--Union shop
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March 2024 by Daniel C.
This location is awesome!!!!! Staff has people skills. Very well stocked with items both my wife & I use and consume. Selection is EXCELLENT!!!!! We'll be back!!!!!!
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March 2024 by Daniel V.
The food court way to slow, order a whole pizza waited an hour and no pizza, so decided to cancel the order and manager took his sweet time to come out as well
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February 2024 by Man F.
I was surprised to see that gas here is the most expensive compared to other Costco within a 30mi radius:(
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February 2023 by Angela G.
I really appreciate the great customer service that I receive when I go to this Costco. I want to give a special thanks to Elroy. There has been several occasions when I am walking out with heavy items and he makes sure that extends an offer to help me get the groceries into my vehicle.Today it was raining and I noticed that Elroy was there helping out customers with their groceries. Thank you, Elroy for always being helpful and friendly.
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January 2023 by Linh Y.
***This review is for the returns process only***I came to this Costco in Fontana yesterday to return some Vital Proteins Collagen Peptides. The return merchandise line was not very long. Usually, there are only 2 staff members handling returns. But today I saw more than 2 people which was nice... thank you for the attention and speed of service!The staff member (Andrea) who helped me was very pleasant and nice. She didn't ask me any questions on why I was returning the items which is another plus. She researched on when I bought the items and provided me a break down of regular priced with no discount versus regular priced with discount. They will only refund you what price you bought the items at and what discount was given at that time. For example, if there is a sale right now for $7.00 off, but you bought the item with $6.00 off. They will take off $6.00 and not $7.00 for the return which to me is very fair.Anyway, the return transaction was very smooth. The way I like it... and that's how it should be all the time. Thank you Andrea and Costco for making it easy! Happy Costco'ing!
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December 2022 by DaenBri's M.
A special thanks to Tire Dept. District Mgr, Brian, store Supervisor AJ and Tire Center Supervisor Chris for resolving the issues with the purchase of a set of tires. All sprung into action and did what I tried to do over a month period. The local store staff AJ and Chris went above and beyond to ensure my initial negative experience was resolved to my satisfaction by driving to OC in holiday traffic and locating tires so I could make my Christmas drive. Thank you to all , Costco corporate please take note and acknowledge the efforts put in by local team!
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December 2022 by Bienvenido A.
Always comes here for good deals. Food, clothings , shoes, health care, appliances, fruits, vegetables, plants and even car needs. Can't beat food kiosk deals on pizza, chicken bake, churros, sundaes , shakes and HOT DOGS. It can be crowded often times but we've tried coming here an hour or two before closing and it's less crowded most of the time.
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December 2022 by Sandy P.
Every time we go to this Costco location their cashiers are always giving my family and I s*** for two separate transactions! We are from the same household. I'm sick of them. What do you they expect us to pay for twos separate membership in the Same household! It's not the first occasion where this happens.
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June 2022 by Jose Luis Gutierrez
The staff it's very Professional & friendly,!!
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June 2022 by Cesar Q.
Great service by manager kaylee We Admire your dedication to take customer service to the next Level. Thank you again for all your help.
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May 2022 by Jan K.
The Line for gas takes up the whole entrance.... The lane doesn't divide until you get to the front of the warehouse....(one for gas and one for the warehouse entrance) ....Looks like Disneyland the way the have the lines set up.... Anyway, once you get past this area your in..... Hopefully they get this gas station remodel done soon....
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April 2022 by Shalim O.
This is worst Costco location. Especially the tires center. Do not buy tires from here ever. What is the reading for an appointment, if you're going to wait upwards of 30 minutes in line just to be checked in? The people in front see you, but don't greet you like you're invisible. Rude customer service.
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March 2022 by Lee P.
They've blocked off all the entrances to the parking lot rows on the left side of the store now. My favorite places to park are now way harder to access and require going past the front of the store where high pedestrian traffic crossing. If they really wanted to make a long lane for the gas like other stores they should make it go around the back of the store.
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March 2022 by Net A.
Such an awesome store having everything you need under the sun. Before or after shopping and you get hungry , the food kiosk offers a delicious cheap limited menu. I always get the hotdog snd a soda for $1.50. WOW!!! The pizza slice or whole is quiet appetizing as well ... and the chicken bake is so huge that it can be shared with your date or anybody really!! The only thing that they have here mostly are goods sold in bulk which I can't afford honestly ...but... if you'd like to save and get your money's worth ? This is the place to shop!!!
