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January 2024 by Angie ..
if y'all want lashes don't go here either they don got shi, when we first came in she saw us and didn't even greet us or say welcome, she straight up ignored us, sucky asf
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May 2023 by Evelyn M.
I always place orders for in store pickup and everything has gone well until my most recent order where I wanted to try a new hair product and was given the wrong one. I informed the store associate that I had just picked my order up a couple of minutes earlier and opened the product to see and feel the texture when I noticed it was the wrong one. She told me "for future reference we can't take back anything that's been used or open" with an attitude. I'm sorry but It's not my fault YOU didn't do your job correctly; mistakes happen and we're all human but the comment was unnecessary especially since I wasn't at fault.
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March 2023 by Cristina G.
I usually go to this location for the most. It bugs me that every time I go in the two girls are there are always sitting down on their phone. They don’t acknowledge no one that comes in. The new manager is rude and lazy, I didn’t even think she would be the manager. The one that was there a couple of years ago was always extremely helpful and nice too bad that this location has gone down in customer service. These employees should be more helpful and be train in customer service since they are dealing with licensed professionals. Whoever the DM is from this location please have a talk with this manager and phones shouldn’t be allowed for entertainment while working hours.
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December 2022 by CaSsY VaLDeZ
Parking is always a pain!! But the store has everything you need and friendly staff
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August 2022 by Candy Burrowbridge
Clean, large selection, good variety of all hair products needed by a professional and good customer service
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January 2022 by Gloria Aragon
They never have what I need
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December 2021 by Michaelle P
You need a license to shop here. Don’t bother coming if you don’t have one.
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February 2021 by lucy phan
was here 8:30am on Tuesday and waited for another 30min and the store still not open yet. and the store hours like 8am to 6pm for the weekday. they should change the hours if they can't make it on time.
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January 2021 by Jessica Trujillo
Love cosmo prof
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October 2020 by OLIVIA ESQUIVEL
Was not for the general public only if you had a cosmetology license
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June 2020 by Terra Scates
Super small store , limited selection compared to other Cosmo profs but still grateful they exist
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June 2020 by jose galvez
Angie is the best at customer service!! Found everything I was looking for and more
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March 2020 by Ethereal Glow
Came to exchange a shampoo and conditioner, left them at the counter while I shopped...went to checkout and the manager (an old lady with curly frizzy hair) had wrote with a black marker a retail price on the bottom of the products I was returning and said she couldn't take them back.I purchased them from Cosmoprof and there was no way that the price was there when I brought them, she purposefully wrote on them while I was shopping. Why? I have no idea but NEVER will I EVER come back.Save your time and go to the San Bernardino or even Redlands location.Don't deal with pathetic under-paid low life employees who have nothing better to do than play tricks.
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February 2020 by Dolores Campos
There are very nice and helpful
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January 2020 by Retro Thunder
Cool spot for barbers
