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January 2024 by Frazier Woodard
Formal Complaint Regarding Misrepresentation and Defective Radio PurchaseDear Viking CB Radio Shop,I hope this message finds you well. I am writing to express my dissatisfaction and address a concerning issue related to my recent purchase of a Ranger RCI-69FFB6 from your establishment in Fontana, CA.On [date], I invested $1,180 in acquiring the mentioned radio, which was subsequently installed by your team. Regrettably, within a week, the radio ceased to transmit. Upon seeking assistance from another CB shop and directly contacting Ranger CB, I was informed that the unit in question is a used and remanufactured radio, not covered under warranty.This revelation starkly contrasts the information provided by Viking CB, where I was assured that the radio was brand new and accompanied by a 1-year warranty. Subsequent attempts to address this issue with your representatives have been disheartening. One of your associates suggested that I shouldn’t “cry over spilled milk” and that there are no guarantees regarding the outcome of an inspection.As a truck driver, the inconvenience of scheduling an appointment only to find your shop closed added to the frustration of this experience. Given the discrepancy in the information provided at the time of purchase and the subsequent refusal to honor the alleged warranty, I am left with no option but to involve my bank in resolving this matter.I believe in fair and transparent business practices, and this situation has left me with a sense of dissatisfaction and financial loss. I trust that you will take this matter seriously and address it promptly to rectify the misrepresentation and provide a satisfactory resolution.Sincerely,F. WoodardRespond to email on file
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December 2023 by Carloseltio Porcayo
You find everything for Amateur Radio CV.RADIO AMATEOS
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December 2023 by Steven Berry
Great place to come get your CB fixedTons of accessories for your ride
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December 2023 by Adan S.
They had the lights I was looking for and really good service. They helped me get the right lights for my truck and didn't have a couple in stock so they went ahead and ordered the rest and gave me a call when they were ready for pick up.
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December 2023 by one percent
I stopped here for the first time and it was a good experience. The lady was helpful and knew what I was asking about. She helped me locate it and even suggested what I needed to help with it. The prices are good and they have a good selection of items
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November 2023 by Greg Karnes
It's been quite some time since I last seen them. I used to see them every week. They do exceptional work. The one thing that makes the difference between them and other people. Now that I'm back and doing coast to coast. I'll be stopping in regularly again getting good work for a great price.
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November 2023 by jaime lopez
Got hooked up with a nice cb radio with antenna and for a good price quick installation and very good customer service find everything accessories you’ll need for your truck
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November 2023 by G S
10/10 very nice organized layout, helpful customer service. If for some reason they don’t have what you’re looking for they’ll order it.
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July 2023 by Brett D.
The best customer service I've encountered in a CB Radio shop here in OC. This is my go-to shop.
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July 2023 by Jesus Gastelum
Mr Pina helped me out great courteous professional service fixed my antenna. Previous CB shop did a poor job. Very satisfied I recommend Viking check them out!
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May 2023 by Gomez
good workgreat peopleappointments recommendedon-site truck parking limitedbut there is a paid parking truck stop on-site.restaurant and showers while you wait.shower cost unknownrestaurant was averageinstalled antenna, cb radio, wiring, and external speaker in 1.5 hours with a 30 min lunch = 2 hourson a 2024 t680? ? ? ? ?
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May 2023 by Jose A.
Best place in town too get your big rig accessories installed these guys do clean good work, thank you once again
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February 2023 by Jimmy T.
Top of the line Service . Make sure you make an appointment. They installed my cb radio here. And they have tons of upgrades
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January 2023 by Alan Haskew
Great service great work. My to go CB shop.
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December 2022 by Francisco
Great customer service. I called in with a couple questions and they helped me out no problem. Thanks again yall
