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December 2023 by Raymond D.
Horrible experience with this body shop. Rude employees when you ask questions and the time it took to get my car was ridiculous. They have good reviews, what changed ?
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November 2023 by Ernest Martinez
So far a 2 because the office staff was so nice and professional. But they tried to return our vehicle still with damage and dirtier than when brought in. It was so filthy it was hard to see where the repairs were made, no wonder they missed some of the damage. I hope they get that dirty water stains off our vehicle.
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November 2023 by Francisco Escobedo
I have visted Carstar in Fontana twice and both times I left extremely satisfied.The most recent time was in October 2023. I brought my vehicle in for warranty repair, another local shop did not repair my vehicle correctly and no other shops wanted to touch my vehicle.Kyle Fowler accepted the work and gave me amazing service. He made sure to set up everything and stayed true to his word. The ladies in the front office were very helpful and had great attitudes.Throughout the repair process, which took 2 weeks due to back ordered parts, Terrell kept me updated and was in contact with me.The technicians at Carstar are extremely talented. I couldn’t be happier with the work done.
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November 2023 by Nathan Vincent
Thank you CARSTAR for taking care of my vehicle. Seamless process and a relatively quick turnaround time. Customer service was excellent!
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November 2023 by Jamie A.
This review is based on the service Gabby provided. I called with a same appointment for a written review and she accommodated us no problem. We showed up early and she took us in. Love the customer service :)
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November 2023 by Tonya Ford
I would like to first start off by saying all you guys are amazing. The ladies at the front desk Gaby and Nicole made me feel welcomed. I was offered water and coffee while I waited. George made me feel comfortable while asking questions about the repairs. The day I picked up my car I met Ryan the guy in the red shirt sitting by the window. He was nice also. I hope I never have another accident. However, if I do my car will be coming to you guys.
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November 2023 by Mary Mitchell
Everyone was friendly and professional. My car was predicted to be ready a week after drop off and Manny went out of his way to make sure it happened faster than that. They did an amazing job on my car and it was so clean when they finished. I’m so grateful.Service: Body & Trim
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November 2023 by Julie Harper
Car star is awesome. They did repairs on my car and it looks brand new now they treat you like family and you car even better I'm very happy with the repairs and service they have given me Thank you Car star for your service. So if your wondering where to take your car for repairs Car Star is where to go. Thank you Car Star.Services: Painting
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October 2023 by Darby C.
Very clean shop, great customer service who kept me up to date with all that was going on.Professional work force, top notch repairs.Would have been nice to offer a ride to pickup my vehicle, otherwise perfect experience
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October 2023 by Amarjeet Singh
Definitely a perfect place to get your vehicle repaired. They are very professional and supportive! If you want to find a good Repair shop for your car give them a chance you won't be disappointed! Their staff is very nice to the customers.
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September 2023 by Kim Parker
Took my truck to get fixed after a accident and my experience was amazing from my 1st phone call to get a appt to the repairs that were done in record time. The repairs were done in great time and done right! Glad to have found a place to get things some fast and right to get me driving again. Thank you. Keep doing a great job!
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September 2023 by candy Grossman
Thank you, Ben, for all that you did for my daughters car. I took my daughters car in and they did amazing work. This will be the place I take all my cars! Amazing!!!
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September 2023 by Matt C.
I'm not one to post reviews but good service and quality work deserves a shout out. From being greeted by the sweet ladies in front and they walked me though my palate work knew I was in good hands. Ben Hernandez walked me though the repairs needed to be done and was very welcoming and knowledgeable. And to Top it off it was not only done on time but they even washed it!!! Wouldn't like to get in another accident but if I do I know where to take it!! THANKS AGAIN CARSTAR TEAM!
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September 2023 by Veronica M.
I had an issue with my jeep in July took it into car star and the care I receive will alway keep me as a loyal customer. Ben was super helpful. The price was way cheaper than the dealership by more than half and the customer devices and care made me feel like I wasn't just a dollar sign. Being that it was July and hot not having ac was brutal. However with carstars expedited servicing I was with ac with in the hour. Highly recommend car star to everyone and anyone . Thank u to the staff
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September 2023 by Jose H.
USED PARTS ! BLOTCHY PAINT JOB! LIARS! Staff is not helpful they never answer your calls and took them almost one month and a half to get the car ready and still haven't gotten all the problems resolved it's been two month paint job is still shitty technical stuff doesn't work like the automatic window function also there's a whistle coming from one of the doors they replaced. DO NOT COME TO THIS CIRCUS THEY CALL A COLLISION CENTER.
