Big 5 Sporting Goods is a large store offering around 11,000 square feet of sporting equipment and apparel. The store features a wide selection of athletic shoes, clothing, and accessories, along with outdoor gear for sports like camping, hunting, fishing, tennis, golf, and winter and summer recreation. Customers appreciate the friendly and helpful staff who assist in finding items and handle returns smoothly, even when items are returned without tags. The store provides fair return policies and offers a variety of items for team sports, fitness, and outdoor activities. Shoppers can find comforting gear, including shoes of many kinds, at fair prices. However, some customers have noted issues like limited stock, items being on sale, and occasional pricing discrepancies. Overall, Big 5 Sporting Goods is recommended for quick visits to find sporting goods, with a welcoming environment and a broad product range.
The customer service was very good! The associate searched for and found everything I needed and brought them to me. I didn't have to spend time going through everything, looking for my size. Very courteous and helpful. I will go back. Thank you!
November 2023
I've made good purchases here before but most importantly I loved the customer service for when returning an item. They were ok with me returning a bag that I had taken the price tag off of.
July 2023
Staff not friendly. Untrained. Just filling space. Display empty, not busy.
