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August 2024 by Eva Rosas
He has no experience in the first year I didn't read the Taces correctly and the second year I put the account # wrong and until now he doesn't solve the problem, and he no longer answers my messages or calls
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February 2024 by ALVARO GARCIA
Great service. She does a great job. Been coming here for the past 10 years!! I highly recommend
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January 2024 by Roberto J.
I highly recommend this income tax place. The lady knows what she is doing & tries to help you as much as she can. She helps not only with taxes but with other things also, DACA's and immigration processes.
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October 2023 by Lyssette
We have been with them for years and have never had any problems.
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August 2023 by Lizz Garcia
The WORSTTT experience ive ever encountered. Very unorganized as well as unprofessional. Ana "filed" my taxes or so I thought. Went in april 25th, she filed them the end of may (while it was almost impossible to get in contact with her, almost felt like she was ignoring me) then gave me my paper work and claimed my taxes were filed and I paid. An entire month later comes to find out she never filed them and used the excuse that it was the IRS.. I spoke DIRECTLY to the IRS and they stated there was no trace of anyone filing anything. She not only lied but also again made it impossible to get in contact with her until my fiance had to reach out. The entire time I recieved attitude rather than owning up to her faults, so childish. I then found out she only filed for my late taxes 2021 and filed in July because of ANAS NEGLIGENCE I was charged an extra $400 late fee for filing after july 2023 although i intially went in wayyyy before. I would NEVER recommend her to anyone, shes inconsiderate, negligent and clearly only cares to get paid but not do the work. Im beyond upset, she only offered half a refund until I mentioned I will take legal action (which I have plenty of emails as well as recorded calls as proof) and thats when she reached out through her personal line. This woman should have her licensed revoked as well as business shut down, she is untrustworthy and is clearly out for herself.
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August 2023 by Celia Diaz
Ana has had many loyal clients over the years which speak VOLUMES about her business. She genuinely wants to help her clients and it’s unfortunate to see some of the negative reviews on here. She’s definitely not for everybody and that’s ok. I will continue to refer her to all my friends and family!
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July 2023 by Lizz G.
The WORSTTT experience ive ever encountered. Very unorganized as well as unprofessional. Ana "filed" my taxes or so I thought. Went in april 25th, she filed them the end of may (while it was almost impossible to get in contact with her, almost felt like she was ignoring me) then gave me my paper work and claimed my taxes were filed and I paid. An entire month later comes to find out she never filed them and used the excuse that it was the IRS.. I spoke DIRECTLY to the IRS and they stated there was no trace of anyone filing anything. She not only lied but also again made it impossible to get in contact with her until my fiance had to reach out. The entire time I recieved attitude rather than owning up to her faults, so childish. I then found out she only filed for my late taxes 2021 and filed in July because of ANAS NEGLIGENCE I was charged an extra $400 late fee for filing after july 2023 although i intially went in wayyyy before. I would NEVER recommend her to anyone, shes inconsiderate, negligent and clearly only cares to get paid but not do the work. Im beyond upset, she only offered half a refund until I mentioned I will take legal action (which I have plenty of emails as well as recorded calls as proof) and thats when she reached out through her personal line. This woman should have her licensed revoked as well as business shut down, she is untrustworthy and is clearly out for herself.
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June 2023 by Alex Salazar
Would not recommend, she has worked on my taxes for the last couple of years and there seems to always be something wrong with them. She rushes through everything, and so many mistakes are made because of it
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May 2023 by Gerardo Vitela
Really disappointing on how bad she messed up my taxes. I didn’t receive my tax return last year due to her incorrectly filing my taxes. Now they are auditing me for my 2020 taxes. Expecting money that never come really put a strain on me and my family. I had full confidence in her being that she has always done my family’s taxes and my fathers taxes who just passed away. Don’t be fooled by a nice smile. I am a young father of 4 trying to do all I can because she made her mistakes my family is now paying for it. I am still waiting for a response. Wouldn’t want anyone else to be in the same situation with their family l. Strongly recommend going somewhere else to save yourself the time and drama that is really unnecessary.
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May 2023 by Christopher Guillen
She hooks it’s up. Been coming here for years and so has my mom. This place is generational for us. I don’t trust anyone else.
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April 2023 by Sandra E.
If I could give this shit place 1 start I would specifically made a yelp just to post a horrible rating about this place. " filed" my taxes with them 2 months before taxes were due. Not to mention they had me going back and forth from their business to home bringing them different forms they needed every time. After a month of not receiving my tax return I began to call asking for updates to which they continued to tell me to just " wait for my tax return in the mail". After almost a month and a half of no updates I called one more time to ask if they can look over my file and they finally decided to tell me I was missing 1 form and that's why they HAD NOT sent out my taxes. Not only did they LIE about " sending " my taxes , but they didn't bother to tell me they hadn't sent them due to a form I still needed to send that they had never told me I needed. I waited 2 months for taxes that were never going to get to me because they had never been sent out. I paid for them to sit on their ass for 2 months. Ana is extremely unprofessional. She's lazy and takes advantage of her clients. Not to mention her daughter ( the receptionist) is just as much as an idiot or worse. Please do not do your taxes here this place is a scam. You'll lose brain cells trying to work with the stupid daughter and her idiot mother.
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October 2022 by S D
BEST TAX PLACE EVER. She takes your time with you explains everything, helps you get money back. I recommend making an appointment, She's always BOOKED so must mean she's doing her job.
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July 2022 by Bryan M
Not one to usually give bad ratings but this place is unprofessional I have over a year trying to figure out my taxes with Ana she claimed she called the IRS multiple times and it was going to be resolved. For the last answer to be I’m going to call the IRS to see what’s going on? Don’t waste your time here literally had to take a half day of work and said I the client didn’t tell her what time I would be going? The Business owner should schedule an appointment. I then get a text says here is my tax information just to realize I was provided with someone else’s TAX INFO this sensitive information. Don’t recommend!!
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July 2022 by Jessica Contreras
Horrible experience. My taxes were done incorrectly, which in turn cost me owing the IRS $1100, more than my actual return. Ana is very unprofessional, does not respond in a timely manner and seems to be confused about the most basic things concerning taxes. She is not available during her posted business hours and does not have the decency or common knowledge to schedule/keep appointments to ensure her clients needs are met. SAVE YOURSELF THE TIME AND HEADACHE! DO NOT RECOMMEND event to my worst enemy!!
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July 2022 by Julie F.
Biggest rip off in town!!! She walked away with 2035 dollars of ours and took advantage of my wife's immigration status. This lady will dodge your calls not be in her business as her hours say. She is a complete fr
