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October 2022 by Margareta Lelea
My mother bought a circular couch from this company and the quality is very disappointing. One of the recliners would spontaneously pop up at the slightest unintentional trigger in a way that was hazardous. The black cloth used underneath the couch decayed into a fine black dust that resulted in us wearing masks to carefully remove and dispose of this element.
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October 2022 by Victoria Videos
Excellent mattresses! I sleep so good now, I bought these for every bed in my house.
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February 2022 by Shawn Miller
I bought a reclining couch from these people and it started falling apart within 4 months of purchase. The reclining handles fell off, the fabric started pulling away from the seams. I tried to contact them about the warranty because hey maybe it's just this one faulty unit. No response after a month of calling and sending emails. DO NOT SHOP HERE!
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September 2021 by Clay D.
Tried to get a job here. They won't hire me again. I couldn't help it I have prostatitis a medical condition. It's really unfortunate.
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May 2020 by Moe Salty
The best experience that I’ve had with a company in a long, long time! I had an issue with a dining chair, made a quick phone call and my issue was resolved. Melissa is an angel and resolved my problem in no time. Very highly recommend this company and Melissa. Thanks again!!!
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March 2019 by Georgette Stathis
We purchased a beautiful leather sectional 6 years ago now and of course the springs in th cushions started to go bad at around 5-1/2 year old. Their warrenty is only for 5 years and of course there was nothing that they could do.
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March 2019 by Robert Angus
I always buy mattresses here and the price is amazing, quality is great. Friendly fast service
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October 2018 by Andy Shobe
Phone number goes immediately busy... no answer. Its almost like a fast busy
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October 2018 by Brenda Turner
I purchased the Andrew Sofa Bed, Queen, Brown in 2013. It is a bonded leather sofa that desentegrated within 2 years of purchase. The leather cracked and peeled. We had the seat cushions covered when they started to crack but now we have to do the whole sofa. It appears it is no longer available from AC Pacfic and the poor bonding process may be the reason. This is a defective product. Unfortunately, I can't get help from AC Pacific because the warranty is for 1 year only.
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September 2018 by Machete Thebiker
king size mattress bought nov2017 put in garbage 6 wks later, seems a 210LB guy will form that mattress into a hotdog bun shape, so called memory foam wont hold up.
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July 2018 by Charlie W.
A very good wholesale company I had visit this company and the quality are great! Doing E-commerce and trading business .
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July 2018 by John M.
It all starts with your people! Melissa went above and beyond! amazing customer service! if i could would give 10 stars.. ty again for the painless response to something i needed. well done melissa. you are an asset to your company.
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April 2018 by Jim Morrow
I have had recent conversations regarding a problem with bar stools I purchased and have dealt with Melissa T [?]. I just want to say she is above and beyond. Most people now days just want to get you off the line. She was nice, understanding, helpful and a pleasure to talk to. Well done Melissa!
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March 2017 by J C.
Called multiple times over the course of a week regarding a warranty claim. The warranty person was never available and failed to return my messages. Finally got in touch three weeks in, and I'm given the runaround. I have to contact the company I purchased from and have them do a warranty claim on my behalf.
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January 2017 by Jack C.
I called 5 times over the course of a week regarding a warranty claim. The warranty person is never available and will not return my messages. Finally got in touch three weeks in, and I'm given the runaround. I now have to contact the seller and have them do a warranty claim on my behalf. It took so long that my warranty expired. Do not do business with AC Pacific.
