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January 2024 by Cristian Barragan
I would leave a 0 star if I could , I bought a ring on December 3rd , it was promised to come in before Christmas, I called a week after because it was ready to ship just hanging out at the warehouse , I ring is in the thousands and I couldn’t get here before Christmas. Called a week after the order to ask about its progress and my need for it to get at the time it was promised to me , called again 2 weeks before Christmas I was told my the lady with a huge laugh well you will have to have a late Christmas then , it’s estimated delivery was 12/28 it’s now 1/2 and I haven’t gotten it yet I will return the ring and will not shop again , with buying ringed there better places that would keep there word on delivery so I don’t RECOMMEND BUYING FROM ZALES
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January 2024 by Raj G
Very helpful!
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January 2024 by Rachel
Very nice staff who helped me and was very good about making sure I was happy with everything before I left.
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December 2023 by Armida Medina
Amazing. Went in to get a wedding band a day before wedding day. I was helped by Kacy Jones. Who made my shopping experience an A+. Went back for a size adjustment and again Kacy was the to help with my order. All I can say is Amazing. Next time I need to make a jewelry purchase I'll be sure to find Kacy again. ??. Thank you Kacy for the wonderful shopping experience
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December 2023 by Mick Minenl
Second time purchaser; absolutely wonderful experience and always professional, friendly and helpful! I recommend this store to anyone looking for jewelry
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December 2023 by Sonia Rizvi
My partner and I walked into Zales with very little knowledge on what we were looking for. We were lucky enough to be greeted and helped by Nicole. She was extremely patient, knowledgeable and thorough in helping us figure out what we were looking for! 10/10 service!
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December 2023 by G Earl
Kasey and Sam were helpful from the moment we walked in the door. No pressure and prompt response to what I wanted to look at. Tookthe time to learn about who and what I was looking for. Will be back!!
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November 2023 by Greg Melbergibson
Every visit I’m welcomed with open arms. A few days ago I came in for a ring cleaning and Nicole and Eugenio made the experience fun and enjoyable. I added a lovely Bulova wristwatch to my wishlist. I’m hoping my wife gets it for me for the upcoming holidays.
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August 2023 by Barbara Deal
3 years of shopping at Folsom outlet zales— we have purchased many pieces and have never been disappointed in quality or the service. Sales gentlemen have always gone out of their way to get us the best prices!! We will continue shopping here.
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July 2023 by Rose Rexanne Denberg
Casey and the staff at the Folsom Outlet store are amazing. Always positive, helpful, and call when necessary. Thanks, Zales in Folsom. I know my ring is in good hands with you!.
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July 2023 by Donnie
My wife and I went here over the weekend. We were immediately greeted by Blake(store manager). We told him my wife’s ring needed warranty service, he was very helpful and informative. We look forward to going back for anything else we may need in the future.
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July 2023 by Collin Al-Samarrie
We’ve been coming to this location since we got engaged in 2012. We’ve upgraded my ring 2x, resized rings, and had repairs done. Kacy is super friendly and always very helpful. He’s let me try on numerous rings and is never really pushy into selling me anything. Thanks Kacy & Zales!!!
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July 2023 by Caitlin Bost
I cannot express how much I love getting to go into this store for my annual cleanings and check ins on my jewelry. The staff is beyond Friedly and always so happy, its rare these days to see such amazing customer service. They have me as a client for life!
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July 2023 by Sarah Cheplick
The Folsom Zales location is amazing! Beautiful selection and the staff is always so friendly and very helpful.
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July 2023 by Rose Rexanne Denberg Cicero
Casey and the staff at the Folsom Outlet store are amazing. Always positive, helpful, and call when necessary. Thanks, Zales in Folsom. I know my ring is in good hands with you!.
