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December 2022 by James B.
Stopped by today after store opened.Need cold / flu stuff to be preventative. There was an abundant supply of over the counter meds Quick peek showed there was plenty of pediatric meds available.
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December 2022 by Debbie S.
This one star rating is based on our experience at the drive thru pharmacy today. There were no cars when we arrived just past 11 am. After pressing the call button, we were not acknowledged. A few minutes later someone came to the window to use the cash register and ignored us and left. Several minutes later, she returned and did the same thing! After close to 15 minutes of being totally ignored, we left. Frustrated, angry and having experienced the WORST customer service ever!!
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November 2021 by Jim C.
Pharmacy is a horrible mess of inefficiency. Going into hour two of waiting for COVID vaccine for 3 appointments booked ahead of time and paperwork filled out online. Staff is doing the best they can, but unfortunately their systems and procedures cripple them. Not to mention they are constantly shifting duties attempting to deal with the long customer lines and I wouldn't be at all surprised if medication mistakes happen. Really regretting coming here for service. Won't be returning to a Walgreens anytime in the foreseeable future.
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October 2021 by Carole F.
I had an 11:00am appointment to pickup my prescription. I had to wait in a long line for 45 minutes and when I got to the window I was told I had to wait 10 more minutes or come back because the pharmacist had to take a break. They hadn't even filed the prescription that I ordered 2 days before
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August 2021 by Steve T.
There are some real issues with this store. First I must say that the people in customer service are great but the company itself is the worst. This is a business that is supposed to help support the health of their customers. In this case it's quite the opposite. They are so consistently late on refilling the prescriptions that you practically have to live your life relative to when your prescriptions will be ready. I just called in checking two prescriptions for my wife. Today is Tuesday and the robot said that the prescriptions will be ready on Thursday after 1:00pm. This leaves one prescription with one dose left on Thursday and the other one with two doses left on Thursday. Both close to being out. Let's say that there was a four day weekend planned for some time away. The weekend plans would have to be changed due to the prescriptions running so late. If they were even ready one or two days earlier it would be no problem. This is the norm for this facility. Always running late! I have missed a dose of medication due to this store. I'm sure that missing a dose of medication would attract the attention of an Attorney. I was calling in and checking for my wife's prescriptions because I've already switched over to CVS. They're great! On time every time so far and with days to spare! I believe that Walgreens is just trying to get as many inventory turns as possible at the expense of their customers! It's all about the money as usual. They also have a high employee turn over and today they were advertising for jobs when I checked on the prescriptions.
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August 2021 by banff park
No service
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July 2021 by X K.
The worst pharmacy experience in my life. They DO NOT pick up the phone forever. I have been on hold 30+ minutes at a time on many occasions. Rude and completely lacking any customer service skills. It's common for me to get a 2 day refill on my many of my medications here for a 30 day refil-- and they never let you know if and when they have filled the prescription. What a horrible, horrible experience with this pharmacy.
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May 2021 by Macy R.
Most disgusting customer service and lack of ethic of any pharmacy I've used. Not to mention I'm coming to this location after being laughed at when I said I was filling a prescription for my dog and left on hold until the line disconnected at the location near me. I waited over 6 hours for eye drops, not even pills needing to be counted and I had called before even dropping off the prescription to make sure it was available. After 6 hours and being told it will be a few MORE hours I called my vet who found a pharmacy near by that would have it ready for me at arrival as the drops were an attempt to save her eyes from being removed two days later. I did not have a few more hours, I did not have the 6 hours I had already waited but this is a horrible time for everyone so I was respectful and waited quietly until they lied to my husband that tried to check on the medication, again 6 hours later, and blamed my vets office unknowing I was on the phone with one receptionist 25 minutes prior while another vet receptionist was ON THE PHONE WITH THE PHARMACIST. Now I was furious as clearly they were intentionally delaying the medication. This was made even more clear when my husband asked for the prescription itself back so we could have it filled but somehow the prescription was now ready before she could get the piece of paper, although 5 minutes prior Rhonda (their awful cashier) estimated 2-3 more HOURS. She also proceeded to start crying about her own aging dog. My dog is 3 and could have regained full vision if they weren't trying to play god.
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April 2020 by Linda H.
If I could give no stars I would, this is far most the worst customer service, unprofessional, rudeness store I have ever walked in. I've had to complain to the corporate office twice, the employees know the corporate office is not going to do anything. My last experience I was purchasing Gatorade, which is not on the essential list, as I was approaching to check out the young lady that I complained on in the past approached the cashier and said something, when I got to the cashier I was told I could not purchase the amount that I had in the basket. I said I did not see a sign stating a limit, I had 10. I ask to speak with the manager and was told the manager of couse was not available. A very rude young lady came out and start to yell saying I could only purchase 2 per color, I was a little confused and said what if a person wanted all the same color. I ask her to bring her voice down. The clerk that I had complained about in the past was just standing there looking. I ask the so called manger why was it necessary for her to be standing there, she told her to leave The so called manager then says to me "Are you aware of coronavirus" at that point I told the young lady she was insulting my intelligence and that I was standing there with gloves and a mask as she stood there with no covering whatsoever. There was no sign posted on limits, I'm 64 years old and my husband is 63 and is peace officer risking his life every day, my grandson is a EMT risking his life, I own a essential business risking my life and she wants to stand there and insult me by asking such a stupid question. I purchase the Gatorade because both my husband and I have medical conditions that we must stay hydrated, I have not had a problem purchasing as much Gatorade as I want at any other stores. I left the store and went to another store, not a Walgreens and purchased 15 Gatorades with no problem and was actually much cheaper. I have my receipts. The next day my son-n-law went to this Walgreens and purchased 12 Gatorades with no problem. We have the receipt showing the purchase. I can't help but feel that it might have been because Im black and my son-n-law is white, this is definitely a ummmm moment. Needless to say I called corporate back to give them the updated information and have not heard from anyone. I can spend my money somewhere that doesn't see color. IM ABSOLUTELY DONE with Walgreens. One more thing, my husband had aslo filled a prescription there before and came home with another persons person's prescription, reported that and never heard from corporate. What corporate will do is have someone from the store call and you just tell them the problem and get into another argument. They are so busy being rude, which seems at this point is the makeup of Walgreens.
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April 2020 by Tracey V.
My for real and favorite one-stop wellness store. This store is right in my neighborhood and easy to get in and out of. Most importantly, the staff recognizes you and greets you each and every time you go in. I like to keep my business here and do in-bulk buying on health, beauty and over the counter items-- about every 4-5 months. I even buy my dogs' absolute favorite treat here that, sure, I can get it on Chewy but Walgreens runs an occasional BOGO half off in this and I clear the shelf, no waiting in delivery. The best thing ever was that the assistant supervisor helped me get TP after I got back from Europe right in the height of the pandemic scare... when TP was flying out of stores. She got my name and phone no. and she held product for me including cleaning items. I was blown away by her kindness. Ask for Nicole!!
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March 2020 by John M.
I was there this morning trying to purchase some 'essential," items. i was told by the Cashier that I couldn't purchase 4 items due to the fact they were taking "inventory." I saw her counting and putting the totals on a piece of paper. Whats so hard about deducting 4 items off the tally?I put all my items away, and will go to Walmart or Target next time. Rude cashier also.
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March 2020 by Aroof S.
The worst service ever they knew you need the medicine and they have it ready but they rudely closed the door and told everyone one in line they are going home and they are the ones that took for ever to help each customer
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February 2020 by Olivia G.
I am HIGHLY disappointed with this Walgreens today... my 1 in a half year old has a double ear infection had an appointment this morning at the pediatrician around 9:30 I've come 2 times today to pick up his prescription called 4 times with no answer and currently still sitting in the drive through to pick it up. They ran it through my insurance this morning all was good came back to pick it up about and hour later,and it wasn't ready? They got tied up... meanwhile my baby is in the back crying and upset. I'm now paying out of pocket for it because they can't fill it through insurance because they said they ran out of the other medication and are giving me a different one that they have to run through insurance again? I'm livid. I'm a very patient person and never have had many issues with this pharmacy in fact I have loved it for years, but this is ridiculous...
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December 2019 by Deanna C.
Worst pharmacy hands down. I haven't posted this for a year. Hoping it would improve. Maybe it was a just a bad day for someone. But no. They treat you like your an addict. Based on the type of pills you are taking not the whole person. Constantly tell me the wrong dates I picked up my pills. Regardless that THIER app, your bottle and bank statement say otherwise. They are rude and uncaring. Looking for a new pharmacy that actually cares and treats me like a person. Not judge me by my medication.
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September 2019 by Mandy C.
Convenient location but very poor customer service. Most of the workers act like you are bothering them by being there. No greeting, no thank you- is you are lucky if you get a nod of acknowledgment.