Wells Fargo Bank in Folsom, CA, offers personalized attention and self-service tools to support customers in achieving their financial goals. The branch is noted for its excellent customer service, professionalism, and knowledgeable staff. Many customers have expressed trust in this specific location, highlighting their satisfaction with assistance for various financial issues. The ATM service at this branch is also praised, featuring a newer 200 bill ATM that is convenient and rarely busy, with ample parking available. Staff members, such as one named Connie, are recognized for their patience and helpfulness, making customers feel secure in their banking experience. Another staff member, Carmen, has been appreciated for her honest guidance during credit card applications, emphasizing careful usage without pressure. Overall, this Wells Fargo branch is committed to providing reliable banking services and a positive customer experience.
Brenda provided me excellent service and was kind. She greeted me by my name which made me feel welcomed! 10/10 recommend!!
February 2025
Good customer service on a busy Saturday. Long line but moved fast - in and out in 5 min. Friendly and courteous staff.
March 2023
Connie is amazingly patient, polite and awesome. I didn’t know how to do my work deposits and she helped me get it all done and made me feel like I was in safe hands. If she hasn’t gotten a raise she should get one.
