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July 2024 by jacquelien mattila
Verizon over all is a scam but this store in general doesn't explain the process of getting a new phone at all. I was told I could trade my fully paid phone off and pay the difference of 100$ to own a new phone outright but little do they tell you you have to stay with Verizon for 3 years or you will end up owing the discount you got on the phone even though you traded a phone of the same value. How does that make sense? Never got service anywhere so switched to AT&T and they send me an 800$ bill to pay off the phone I already supposably owned. This company sucks and so does their service good luck loading the internet if you go with them
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June 2024 by Bill Strickland
Very friendly, knowledgeable and helpful staff-Johnny and Seth!
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June 2024 by Kevin B
Great place
Answers all my questions and are very helpful
I will go here instead of call 611
Highly recommended
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May 2024 by Ashley Brown
Seth was great. He was knowledgeable, patient, and efficient.
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May 2024 by r Alina
I can't say enough about this location. I had several phone issues, and Seth went over and above to make sure I had a working phone, even working with me 1.5 hours after the store closed. I received a defective phone from asurian, but Seth would not give up and kept trying to activate a phone that was defective. Seth worked on my broken phone to make sure it somewhat worked, so I would have a phone while 2nd replacement phone arrived. When 2nd replacement arrived, I did not hesitate to return to this location, and of course, Seth was there to help me with my new phone, and even Johnny jumped in to assist during times they became busy. These guys are awesome. I refuse to go anywhere else. Thank you so much. They are so knowledgeable and patient. This location will be my go-to for new phones or phone issues.
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May 2024 by Aaron V
Worst service I’ve had at a cell phone store. Try to nickle and dime every chance they get , and talked down and insulted my mother.
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April 2024 by Don Erickson
Excellent staff, couldn’t be happier!
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April 2024 by Denae Gomez
By far best Verizon store to go to
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March 2024 by shawna cho
Johnny was great!
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March 2024 by joseph duran
Very helpful
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March 2024 by Jazmyn Hopkins
Conner was amazing went above and beyond to help me out when upgrading my phone! Was informative and quick! Will definitely be the Verizon I go to from now on! Thank you Conner!
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March 2024 by Marnie Lishman
Excellent service! Very Friendly! Fast! They knew exactly what they were doing! Very very happy!
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March 2024 by Nini
I was greeted immediately, even though both staff were busy working. I was able to easily explain my problem, and get it fixed quickly.
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February 2024 by Amy Gore
Great service!
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February 2024 by Navid Rezaei, MBA
2/9 - UPDATE: Change my review to a 5 star since I was contacted by customer service and all my issues was resolved. I can't believe this company did this. I'm lost for words. You can read my issues below, but at the end they took care of their customer and I will be back to do business with this company.Be aware of hidden fees at this location. They don't tell you about it. I just bought 7 items from this store and realized afterwards of the hidden fees and activation fees that I was not told about. $39.99 for phones and $24.99 for tablets and watches are the hidden fees and will be charged in the store. Activation fee is $35, which will be on your bill next bill. I was also told watches were $5 a month, which now I have realized the plan is $10.1/3 UPDATE: This just keeps on getting worse. On all my trade-ins I was told I get a $800 credit, now I'm realizing on one of the lines I only got around $400 because it was an older phone.1/3 Update: I emailed the corporation per there request.2/9 - Changed my review to a 5 star. I got an email from their customer service and they took care of everything. I got refunded for the store charges and all the other errors. I will continue buying from this company.
