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January 2024 by Nisha Brooks
I came into the store to do an exchange for my special needs son to get a bigger size shoe and the employees were so nice and patient and helpful. My son was having a sensory meltdown in the store and I became embarrassed and they were very patient with us and very helpful to us and use many kind words. Thank you so much. This means a lot to me.
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October 2023 by Michael W.
Vans in Folsom Premium Outlets is the store in front of the main driveway. Very easy to find them. The store is very good size, with hundreds of shoes in there for reasonable prices. The workers in this store are attractive and helpful. They carry clothes and other accessories by Vans in this store as well. This is an excellent place to shop if you like Vans sports gear.
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September 2023 by EQUESTRIAN
The staff is super nice here
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August 2023 by Bill Cain
Expanded store has a huge selection and the prices are way less than anywhere else. The staff are amazingly helpful ⚡
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August 2023 by Rachel V
Very kind and helpful staff all around the store offering guidance to every customer. They also have some great deals going on and good clearance prices. 12/10 customer service. Will be back if I come back to CA.
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August 2023 by IGOR CALIFORNIA
Not professional staff with a good choice, be ready to stand in line for 30 minutes in the absence of buyers
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July 2023 by Maci F.
We bought $350 worth of stuff and the woman who checked us out forgot to put a pair of shoes in our bag upon checkout, after arriving home (1 hour away) we unloaded our stuff and realized what had happened, despite the mistake not being on our part, we went back to get the shoes and tried to speak to the manager about the incident and she blew us off and said "I don't have time for this" (wow, very professional) If you shop here make sure to check your bags before you leave cause apparently the manager likes to run a retail business like a McDonald's. As a high volume retail general manager myself it was appalling to see that this is the type of CLOWN vans picked to run one of their retail locations.
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June 2023 by Bruce Utzig
Had EXCEPTIONAL customer service from Heidi and Spencer. Both of them went above and beyond looking for a specific pair of shoes I was looking for. We found them and bought 3 more pairs.I love this new location in the outlets. Bigger selection than before. Will be back in 4 months.
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April 2023 by Patrick Martin
Very busy in this location on a weekend but was still nice inside
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March 2023 by Christine Tomlin
love this store. I have never come across a staff member that wasn't completely wonderful, helpful and friendly and that is pretty unbelievable now a days
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March 2023 by shorty mouse
Love the sales they have here. Staff is friendly and helpful and professional. I scored a pair of Vans for $2.99 ?
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February 2023 by AustinLee “Fatboy” Cordes
My favorite place to go for shoes. really it's the place I'll go to get shoes my all time favorite place in the world is vans
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January 2023 by Denise Headley
Nice selection and really nice sales staff
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November 2022 by nb sung
When it comes to occasional events, this seems to be the best store. I go there once or twice a year, and every time I go, I blame myself for not remembering this place. Strongly recommend to others.
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October 2022 by Emilee S.
My husband and I both wear Vans for work and have to get specific shoes. Sean has helped us a few times and he's amazing! He always helps us find what we need or special orders them if they aren't available in the store. He always lets us know how to mix and match and give us the most bang for our buck. We love having this location so close to home.
