The UPS Store #3928 in Folsom is a locally owned and operated business that offers a variety of services, including expert packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, and faxing. Conveniently located at Blue Ravine and Folsom Blvd next to Jamba Juice in the Dos Coyotes (Red Bull) Center, the store is known for its helpful and friendly staff who consistently provide good customer service. Customers appreciate the welcoming atmosphere, quick assistance, and staff's willingness to help with various needs, from returning Amazon items to sending packages for special occasions. While some reviews mention occasional issues with customer service, the store’s owner has shown dedication by personally addressing concerns, such as helping locate delayed packages and ensuring customer satisfaction. Several customers have noted that they prefer this location over other nearby UPS stores because of the friendly staff and efficient service, often choosing to go out of their way for the better experience. Overall, the store is appreciated for its helpful personnel, convenient location, and wide range of services, making it a trusted place for shipping, mailing, printing, and other business needs in the Folsom area.
I only had to pick up a package but I had questions about fees. The guy behind the counter answered my questions naturally and was in no rush.
August 2025
I’ve been to the store a couple of times and it was never a disappointment. Great personnel, always so kind and helpful!
May 2025
Went in quickly to return something to Amazon and to ship something to an Etsy seller who was going to create something from my dried funeral flowers for my dad. My brain wasn’t working well and the nice lady helped my boyfriend and I send everything off in less than 5 minutes I am so pleased!
