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May 2023 by Rachael B.
I'm just going to put this right here. If I get the canned copy/paste reply from "Jen," I will update my review to 1-star.
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March 2023 by Ms B
Doctor did not instill any confidence in her abilities. Did not listen to me. After giving me the flu shot and not feeling well she offered me water but didn't actually ever get it. She seemed flustered. After this appointment she then thought 2 months out for a physical was standard. Why wait 2 months after establishing care. I would never entrust her with my health if she can not even handle a flu shot reaction. I have had terrible experiences with the ucd system as a whole this past few months. It's really sad. It used to be amazing. I also finally took time for myself after a couple of years of not making myself a priority and this discourages me.
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February 2023 by J W
Dropped in for blood draw/labs one day and had a short wait time, everything went smoothly, staff were professional and friendly. Second visit was a month later for a scheduled vaccination, everything was professional and friendly then as well. No issues with this office at this time.
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December 2022 by Jason H.
This review is targeted towards their billing processes. When a coding error is made it's simply your word against theirs and, of course, theirs will always win. $600 for a prescription to get topical acne ointment for a 4 min doctor visit is hardly what I would expect. Coding was done as a "serious" infection with an office visit between 45-60 minutes. This is clearly not the case as I have video evidence that the office visit lasted no more than 4 minutes and the case was minor. Unfortunately, there's no way to dispute this without taking them to court.
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August 2022 by Coooooookies M.
This location is not LGBTQ+ friendly! I happened to be wearing a pride shirt when I went in for my mammogram and I got stares and dirty looks from all the staff. The whole time I was waiting, they were staring holes through me. The nurse who took me back to change was very rude to me (she got mad when I didn't know which way to turn and she practically threw my gown at me). Then, the technician was brutal in the way she handled me during the procedure. I've had many mammograms and this one was harsher and took longer than is ever necessary. I was shaking when I left. My br3asts were bruised and sore for two weeks after. I know what hate feels like, but even if it wasn't about that, it is still unacceptable to be treated this way at a medical appointment where you are already vulnerable and exposed.I'll also add that among the waiting room chairs they have blocked off for social distancing is the only bariatric chair in the waiting room. It is on a wall by itself, and yet there is a sign saying don't sit there. I just don't know why a medical establishment doesn't have a basic understanding of accessibility. Bottom line: Str8 or g@y, just don't go here. The staff are nasty people.
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April 2022 by Nina H.
Not sure why my review was removed, but I have no issue addressing this once more! Had to get my labs done - the ladies at the front desk were kind! The phlebotomist was extremely rude and unpleasant to be around. I cannot believe such a miserable person like this chose to work with other people, she sure doesn't seem to enjoy it. She spoke to me as if I was a child, when I was just clarifying if I needed to be fasting or not. Then she got irritated because she couldn't find my veins and tried to make it seem like it was my fault I have deep veins? She ended up pricking me a couple times and then got upset at me when I didn't unclench my hand right away. Anyways, I didn't catch her name but she's around 65, large, and has sad pink hair. Here's the damage she did to my arm, I've never had someone be so rough on my arm - and I get my blood drawn pretty often. So she's rude, unkind, and poor at her job - why do you keep her UC Davis? Definitely driving to Roseville next time.
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January 2022 by Punit M.
My son has been seeing UC Davis Folsom office for more than 8 years. His current doctor for past many years retired, who was awesome. My son automatically transferred to Dr El-Qousy as he is in same office. Very weird, Dr El-Qousy refused to trust any record my son had with his previous doctor (same office, same health system). Seems Dr El-Qousy is way off on his practice and what makes common sense. Found to be totally unprofessional, uncaring and lack of compassion. Took my son off from him as patient. Donot want to waste any more time on subpar care.
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December 2021 by Elethurh Thwala
I promised that I'm going to testify if my trading was successful'
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December 2021 by Christy Ruth
I'm wondering why, with so many bad reviews of this particular doctor.
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December 2021 by Christy B.
I'm wondering why, with so many bad reviews of this particular doctor. Even with a review on this yelp page with her named in a negative review. "Dr."Kelly Ann Bernadette Why is this person still employed as a doctor at this clinic? I transferred from Mercy medical group to UCD Health in search of answers. Why am I disabled at such a young age? That's the general concern of every issue I've had. I am legally disabled. I've been disabled since I was 18, now being 30. My medical problems began at the age of 3. I exhausted my options at Mercy Medical Group. I was always in search of answers. I was never able to be diagnosed with any condition, I was only treated for the symptoms of what my illness was causing. After years of this kind of experience of MMG my PCP at Mercy recommended I seek answers at UCD Health. In a true, genuine search for answers, I decided to switch to UCD Health. I chose Dr.Griffin, a doctor within UCD Health at the Folsom location. Dr.Griffin, whom is no longer with UCD, is an amazing PCP. I began my first few appointments, skeptical, but open. She made referrals, ordered different scans and work ups to be completed. She showed a genuine concern for what I was dealing with. I attended all appointments, I am up to 13 different specialists I currently work with at UCD Health. I can say that I have never been in such a medical environment to where I felt the staff truly had an interest and concern for my unknown illness. I continued this journey for some time. I continued to be diagnosed with diseases and conditions. I was placed on several medications in hopes that I would be able to resume to normal life. After doctor Griffin left this practice, my case was absorbed by Dr. Kelly Ann Bernadette. I attended a physical clinic visit to go over all the treatments, history that my case involves. I was never shown any care or inquisitive behavior from this doctor. She recommended I do google searches on my complaints. While I have a list of diagnosis that are being treated. Lists of symptoms that have yet to be reviewed or studied by a doctor. Scans with diagnosis that had not been recognized for evaluation. Any concern was dismissed or brushed off. At this point, my mental health and physical health started to decline. I have made several appointments with this doctor, almost on a monthly basis to continue my search for answers. After my case was absorbed by Ms Bernadette, I was never treated for any of my existing issues. I was never referred to any specialist for a further work up. I have also noticed any and all notes that have been placed in my medical records are not only incorrect but fraudulent. I was allowed to sit at home for months in a state to where I could not live my life. My year old son could not be picked up. I could not do any basic task at any day. Making now my mental health suffer. I brought these concerns to my PCP, who told me she could not help me. She told me she could not be my doctor anymore and proceeded to scream at me in this small clinic space. Having 2 disabilities that effect my movement. Drop foot, and DDD. I was truly scared. I didn't know what she would do to me. I couldn't stand, nor protect myself. She screamed at me that because of my concerns, nobody would ever help me. She continued this behavior for 15 minutes. She continued to elaborate her opinion of who I am as a person after only seeing me on one other occasion. In the midst of her outburst she stated,"the appointment was not going to end well" I also have ear issues so bad that I have had 2 sets of tubes placed and removed from my eardrum. Leaving damage to my eardrum. Which causes hearing loss and sensitivity to certain noises. She continued to scream at me as I cried. Balling my eyes out. I was confused, scared, depressed. I can't make this up. I have also lost almost all of my beautiful hair due to my illness. I wear a bandana to cover up the embarrassment. I tried to dull the noise by placing my bandana on my bald head. Pulling the fabric over my ears. I
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October 2021 by Arin B.
Called in to make sure I could come in and get labs done. The lady on the phone was nice, and informed me that I would be able to no problem- but warned me that they did close at 4. No problem. I told her I would be down in less than ten minutes, and the conversation ended. When I arrived, I was told labs were closed and were expected to be closed for the next hour. ??? Why was I informed about one closing time but not the other? Extremely unprofessional.
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October 2021 by JW Rev
This office is horrendous at every level. The receptionists were yelling at a patient the last time I was there. Labs take forever. Billing will scam you with coding errors. Getting help is a nightmare. Dr. Baquero was a rock star here but he's moved on to clinical director and is no longer accepting patients.
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July 2021 by Dawn F.
Awful! My daughter was informed she couldn't get a refill on medication she has been taking for quite sometime. She was informed because of her age she would need a new Doctor. So in the meantime got appt. with a new Doctor over a month out and they refuse to refill medication that is not to be suddenly stopped! Shows how much they care.
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May 2021 by Viktorea P.
I must recognize Dr Christian Sebat a Pulmonary Specialist Dr who saw me on a whim at the Folsom Clinic. HE IS AWESOME! This Dr took time to go over my medical history, my concerns, my fears, etc. He has a wonderful bedside manner and made sure I understood exactly what medications where better for me and why they were of importance. He reiterated my maintenance plan without making me feel like there was no hope and just as important HE LISTENED to me. Not once did I feel rushed or hurried. I THANK HIM SO MUCH FOR HIS CARE AND FEEDBACK. Anyone looking for an Asthma or Lung Dr. Christian Sebat would be an excellent choice! Also, I might add there are some excellent reviews for him on Google @
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April 2021 by Thiyagarajan C.
My primary care physician is Dr Kelly. I have visited her for one physical and recently for neck pain when turning my neck. She seldom has patience to listen to the patient. She writes the prescription before even she completes asking question. Whenever you ask for a referral for a doctor, she tells me to google for the doctor. Why would I pay her to do google research?. She recommends treatments because my insurance wants/allows me to do it. I thought doctors were supposed to treat the patient's illness, not bill your insurance for all possible stuff. I would not recommend her. I would recommend her if you want to learn how to not be a doctor, or learn how to make money.
