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July 2024 by Lili Lopez
The manager in the evenings is amazing! He has helped us out many times and he is very understanding and accommodating. He is very friendly, which makes our shopping experience even better. Thank you so much. We will continue to shop at Tilly's in Folsom!
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January 2024 by TG Maya
Very comfortable and fast shopping experience. The people on the floor are very helpful and direct in a good way. Brandon helped us out and was definitely the best help we could've asked for.
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September 2023 by Supeh Thiccc
yo this review is fo matthews mattresses. we was too scared of matthew, gorgis as he is, to post it there so we thought we would tell his neighbors and see if they wanna tell matthew. ANywas the mattresses were so comfortable!! I was able to jump between them throughout the entire store and then take a nap and nobody gave a $%@! Anyways after i made my selections, I got rang up at the cash register by an extremely handsome fellow named Matthew. I could hardly focus on taking the money out of my pocket cuz I was so focused on the chizled jawline of matthew and those sparkling blue eyes of his. after a couple minutes of staring at him I managed to fumble a couple dollars out of my pocket and give it to him. I was so nervous that I wasn't able to respond to his "have a nice day" oh that angelic voice! anyway mattress worked great. put it outside my homie's prison window and he landed with no bones broke. 10/10
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August 2023 by Shiry Aharon
An amazing store where you can find all the different surf sports brands.The prices are very expensive without promotions.Free parking, full accessibility
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June 2023 by Rachel Cargill
Suggest provide larger sizes for women plus sizes & better variety in shoes/sandles.
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February 2023 by Unique M.
Excellent customer service!!!! There was about 4 workers in the store and every single salesperson greeted me and offered help with find items.wish other retailers would take note- You all were awesome... Thank you for helping us find clothes for trip.
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September 2022 by Rebecca G.
Was looking for a specific backpack for my son. They were able to find what we were looking for and very friendly. Always good customer service when we shop here.
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August 2022 by Elizabeth B.
I would love to go to your store, since my teenagers and I have really liked shopping there over the years. However, now that there is literally a homeless camp behind your shop (across from Zocolo and McDonald's), the area has become too unsafe for us to frequent. Being that Folsom PD doesn't seem to care about the fact that there have been drugs and alcohol, along with trash strewn about the sidewalk behind your store, and these several homeless men and women laying all over the ground with their dog, and their shopping carts overflowing with garbage, I guess you will just continue to lose business and hope to stay open. Maybe I will need to give my money to some cleaner town. Thank you. Hope things change soon.
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May 2022 by Marley B.
Stopped by here yesterday, they're pretty organized and was able to find The pants I was looking for and my daughter left the store as well so will be visiting again for after school shopping for sure. The staff was kind and helpful and I was in and out of the check out within three minutes definitely recommend
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January 2022 by Nethsa Sacul
The manager is EXTREMELY rude!
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November 2021 by Keith Cotterell
great customer service friendly environment
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August 2021 by Ashlie Elmer
Me and my boys love Tillys in Folsom and have shopped there for many years. But wanted to give an extra shout out to RJ working the register today. I had some returns and the line was backed up with back to school shopping but he took the time to help me exchange what I needed. He was happy to serve, and I appreciated it. Thanks RJ! ?
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June 2021 by Totianna G.
do not order online in get them delivered to you they use ontrac which is not a good company in does not deliver your packages they said my shoes was delivered to a mail room i called tillys in told them i dont have a mail room in tell me were is this mail room they took it to they investigated in even though they had no proof of a mail room tillys did not refund me are resend the shoes through another courier will never order from them again
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June 2021 by Dave R.
The worst customer service ever.Walked in to four employees huddled up on their cell phones.Stood by the glasses case for 5 minutes with not one offer to see if I needed help.I will never step foot in a Tillys again.
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May 2021 by Carolyn Jimenez
Nice customer service
