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June 2023 by Calli K.
Honestly if I could give zero stars I would.This was my second time I have tried to do business with them.The first time they could not repair the heel, that's fine, but the second time was a different story.This time the shop attendant was curt, and made me feel like I was bothering him. I walked back to my car feeling very defeated, and then I asked myself, "why am I patronizing this rude human being?"I walked back in, said I changed my mind and took the shoes back. Not far away is another business with a very similar name, and I believe the rude businessperson is in business because people think they are patronizing the kind one who actually knows how to treat people.Consumer beware, and you will 100% know which one is which.
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March 2023 by Gary Devers
Leon has always done a great job for me. Who goes there for many many years and I’ve always found his work excellent
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February 2023 by ZumaJay Z.
I have a pair of motorcycle rain boots that had its heel destroyed.The other Cobbler down the street said it was impossible to repair. Coming from Los Angeles where I had an amazing cobbler, it was odd to have one say something was impossible because cobblers are magicians to me.So I tried this shop instead. Leon is very straight forward and blunt, but that said, that's what you need in someone fixing your beloved shoes...He did such an amazing job matching the old heel that I now have a new magician to visit when my nice shoes/boots go bad.Thank again Leon!
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January 2023 by slava Baner
Best shoe repair man I've ever had the privilege of working with
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October 2022 by Victoria Hull
I am thankful for Leo he fixed my shoes and my Longchamp bag . He is a Folsom gem.Thank you Leo.
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October 2022 by Filipe Mendonça
The guy made a "repair" in the zipper of my alpinestars motorcycle boots. As a professional he put a weak zipper and after a couple of uses I came back for a solution and ask him for a better price at least (and put a heavy dutty zipper) and he refused the service and didn't even got me a discount price. He asked 45 for the service when the boots are 150. Feel completely ripped and he told me that the previous (oem zipper) was professionally installed and told me he's not a professional. So there you go! When you need something to be done professionally, he's not what you are looking for.
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September 2022 by Irene B.
My shoes were dirty and stained when I picked it up. He said I did it, even though I know I did not! I did not argue... not worth my energy. But I would suggest taking pictures before to compare.
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September 2022 by Becca C.
Thank you to The Cobblers! The owner operator who worked with my husband to find a solution for his difficult to fit permanently injured ankle. We spent $900 on custom work boots that he still couldn't fit over the injured foot. A full length zipper was installed and now the boots go on without any trouble. Go see Leonid for all your shoe repair needs!
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August 2022 by Rachel Miller
I have been coming to Leo for years to fix everything from belts, heels, boots, zippers, luggages you name it. He does an excelled job. I have never had any issues with any of my items and they are usually ready within a week. Leo’s speaks with an accent and sometimes it is a little hard to understand him but he is like the Grandpa that everyone loves and he seems like a genuinely good person. Sometimes when I come in I get to meet some of his children and grandkids and they are all really nice. I couldn’t recommend Leo more, he has decades of experience and he does quality work. If you need something fixed go see my friend Leo.
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May 2022 by Chute H.
Took my new shoes here to get a good initial shine. The shoes were cleaned well, and edge dressed..... but not really shined Had to take my shoes to the Denver Airport and the guys in the B concourse made them look like glass. Maybe get shoes repaired here but don't ask for them to really be shined.
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April 2022 by Don Kiefer
Owner did excellent work to repair damage done by airlines.
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March 2022 by Kevin S.
I took my Hermes belt to get fixed here because when I called he said he could do it. I left it for a week and when I got it back the stitching was not stiched back properly and some parts were kind of ripped so when I go to wear it with my dress pants it's rough putting it on. It got so bad I had to go buy a new one.
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February 2022 by Aaron D.
I'm not giving this place a 1 star because Of the job that was done on my shoe. I'm giving it a 1 star because the owners attitude, customer service and unethical business conduct. I was getting ready to go out of town for a business trip and discovered that one of my dress shoe, the bottom of it had gotten unglued over time on just the right shoe ( the heel was peeling off) the left she was perfect. I had stopped in here the day before and ask for a quote, he said it should be around $18-$20, I said, ok I'll bring it in tomorrow morning. I brought the one shoe in the next morning and immediately he said this will cost $40. I mentioned the quote yesterday and he said it's a very tough job to glue this back. And he would have to do both shoe. I showed him the other shoe and said, I only need to do the one because the other one is perfect. He grab the other shoe and as hard as he could, he peel the sole off of that one!! Ruining it on purpose so that I had no choice but to go with him and have him fix both. I was furious but because I was leaving out of the country that evening, I had to do it. I or anyone of my friends will never come back to this place again.
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January 2022 by Susan S.
Recently went there and rang the bell for service upon entering. The gentleman saw me and I lingered by the products for feet wall then sat down by the door. I was the only customer there. Another 5 minutes went by. Finally he acknowledged my presence and I explained that Dr. Hook in Folsom recommended this shop. I explained further what I needed done with the orthotics and he abruptly interrupted me to say he didn't so such work. All I needed was some material glued down in the area designated by my duct taped soles for reference. I gathered my things and left. He was hostile I felt.
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January 2022 by Jennae H.
I needed to get my Birkenstock cork repaired and decided to give The Cobblers a try. I dropped them off on a Tuesday, was quoted $50 and was able to pick them up the following Monday. The gentleman who helped me was a man of few words, but definitely delivered! Very happy with the end result and will go back for future needs.
