Sam's Club Tire & Battery is a reliable automotive service center that provides quality tires and expert installation. Located in Folsom, the center employs knowledgeable staff who use state-of-the-art equipment to mount tires according to manufacturer specifications. Customers can take advantage of exclusive member perks like free tire balancing and rotation for the life of the tires. Reviews of the center are mixed. Some customers praise the excellent customer service, with one customer highlighting the amazing assistance from an employee named Jason. However, others have had negative experiences, reporting issues with unresponsive or poorly trained staff. One customer even had a concerning incident with an order for a special dietary request. Despite the mixed reviews, many customers appreciate the convenience of the location, which offers ample parking and a gas station. The self-checkout option also makes for a quick and easy shopping experience. While the café has been described as having long wait times, the food, such as the pretzel pizza, has been generally well-received. Overall, Sam's Club Tire & Battery seems to provide a reliable tire and automotive service, with the potential for both positive and negative customer experiences depending on the individual visit.
Easy process, just ordered online and set a time to get my tires swapped. Dropped my car off and walked around the store for about 45 minutes and they were done! Tires looked great and I barely had to do any work.
April 2026
I’ve been here twice in the last month and will continue my visits. The customer service is excellent. And the service is great and quick. Highly recommend going here!
August 2024
Excellent customer service! Jason was amazing! Delivered when and what he said he would. Highly recommend checking them out and ask for Jason in tires!!!! Thank you! Scott Z